Guest Services Manager - Monterey

Only for registered members Monterey, United States

1 month ago

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Job summary

The Guest Services Manager is responsible for ensuring the operation of the Guest Services department in an attentive,
friendly,
efficient and courteous manner,
providing all guests with quality service prior to and throughout their stay,
while maximizing room revenue and occupancy.
  • Motivate coach counsel and discipline all Guest Services personnel according to Highgate Hotel SOPs.
  • Analyze rate variance monitor credit report and maintain close observation of daily house count.
  • Average salary information not found in job description : we set a default value at $0 per year as minimum remunerations , maximum: $100k USD based on industry benchmark.

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