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    Customer Care Associate - Philadelphia, United States - PeopleShare

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    Temporary
    Description

    PeopleShare has an amazing opportunity for a Jewelry Repair Associate to support a High End Jewelry Manufacturer in Center City, Philadelphia


    Previous experience working with Jewelry, or having Jeweler market experience is Required.

    Jewelry Repair Associate Job Details:

    • Schedule: Monday - Friday, 8:30am - 5:00pm - 40 hours per week and overtime as needed, overtime and weekends during Q4 peak season
    • Pay Rate: $ $24.00 per hour
    • Contract to Hire
    • On Site - In Office

    Jewelry Repair Associate Job Description:

    • Provide superior service to our accounts via e-mail and telephone
    • Assess incoming jewelry to determine services needed
    • Create manufacturing orders for services
    • Communicate with customers regarding the alteration and repair of jewelry
    • Documenting repair results and data
    • Prepare paperwork/systems work for shipment and invoicing
    • Ensure all repairs and alterations are shipped on time
    • Communicating and working in sync with other employees across department

    Jewelry Repair Associate Job Requirements:

    • 1-3 years customer service experience required
    • High School Diploma required
    • Microsoft Office - Outlook, Word, Excel, Access experience required
    • Knowledge of jewelry repair and construction, gemstones, diamond, silver, gold REQUIRED
    • Experience in Jewelry/ luxury goods manufacturing industry a plus
    • Experience in NetSuite, FourthShift or similar a plus

    PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

    PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    #ind3


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