NOC Analyst - Remote
Only for registered members Remote, United States
2 weeks ago
Job summary
We're expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform.
- Triage, route, and respond to cases opened by Plume customers and employees.
- Monitor the Plume platform to ensure adherence to SLAs.
- Execute MOPs, runbooks or playbooks for remediation of issues
Job description
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