Senior Manager, Customer Success, Enterprise - New York - Yext

    Yext
    Yext New York

    1 week ago

    Description

    Job Description

    • Drive customer retention and upsell strategies within the vertical ensuring CSMs are presenting value to deliver measurable business outcomes to clients.
    • Build a high-performing team of vertical experts who educate and guide clients using industry-specific language and insights.
    • Partner with Sales Support and Services to operationalize customer success efforts aligning overall business goals while ensuring voice of client.

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