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    Nissan Automotive Service Technician - Durham, United States - Michael Jordan Nissan

    Michael Jordan Nissan
    Michael Jordan Nissan Durham, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Michael Jordan Nissan is seeking a friendly, reliable, customer service-oriented, confident individual with a positive attitude to join our service team. Bring your strong work ethic and desire to succeed and we will provide you with an opportunity to advance your career at TEAM23.

    ESSENTIAL RESPONSIBILITIES:

    • Receive repair orders from our electronic dispatch system
    • Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
    • Diagnose cause of any malfunction and perform necessary repairs
    • Communicate with parts department to obtain needed parts
    • Save and tag parts if the job is under warranty or if requested by the customer
    • Examine the vehicle to determine if additional safety or service work is required
    • Notify service advisor immediately if additional work outlined is not needed or required
    • Notify service advisor immediately if repairs cannot be completed within the time promised
    • Document work performed
    • Road-test vehicles when required
    • Attend factory-sponsored training classes/webinars as required
    • Keep abreast of factory technical bulletins
    • Ensure that customers' cars are kept clean
    • Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times
    • Know, understand and follow all federal, state and local regulations, such as those governing the disposal of hazardous wastes and inspection of vehicles

    KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

    • Nissan or Infiniti experience preferred but paid training can be provided to the right candidate
    • Must have a clean criminal background and pass pre-employment drug screen
    • An active and valid driver license and good driving record
    • Ability to maintain a positive attitude while working under pressure in a fast-paced environment
    • Capability to prioritize multiple tasks effectively
    • Ability to communicate orally and in writing
    • Have strong organizational skills and be extremely detail oriented
    • Have the ability to work individually and in a team environment
    • Basic computer knowledge
    • Professional demeanor
    • Work schedule Monday through Friday and some Saturdays

    EMPLOYEE BENEFITS:

    • Semi-annual bonuses
    • Quarterly bonuses for performance and customer satisfaction
    • Paid vacations up to 3 weeks
    • Signing bonus for the right individual
    • Team atmosphere
    • Paid Training
    • Employee discounts on vehicle purchases, parts and service
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