IT Help Desk Support - Nassau

Only for registered members Nassau, United States

4 days ago

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Job summary

A leading IT Solutions Company in the North Nassau, NY area needs a Helpdesk Support Level I technician with experience in business desktop and server technologies.

Responsibilities

  • Front line defense with customers calling in with technical issues.
  • Ability to properly hand calls off to more experienced technicians when needed.
  • Following tickets through the process until closure.

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