Patient Services Rep III - San Jose
1 month ago
Job summary
This role involves performing various functions such as greeting patients, patient registration, insurance coverage verification, scheduling appointmentsUnder general supervision operates part of care team performing variety functions C I CARE standards executing world class practices service patient care support C I CARE standards communicating properly name preferred name staff following components all communication patients staff CONNECT INTRODUCE COMMUNICATE ASK RESPOND EXIT COURTEOUSLY explanation what will come next registering new patients updating existing accounts courteous professional manner accordance performance standards identifying accepted insurance plans requiring referrals handling system red flags encountered determining co payment deposit accepting recording receipt payment providing applicable waiver obtaining appropriate signature scanning copy patent photo ID insurance card waiver responding requests patients family members physicians staff courteous professional manner accordance performance standards managing EHR inbox work queues schedule templates assigned accordance performance standard balancing cash sheet drawer completing daily deposit summary preparing monthly deposit summary accordance performance standard adhering safety P4Ps HIPAA compliance policies providing orientation training new staff assigned participating organization projects assigned prioritizing tasks maintaining standard workflow working others flexible cooperative manner respecting principles ALL employees SHC Commitment Providing Exceptional Patient Family Experience Stanford Health Care sets high standard delivering value exceptional experience patents families candidates employment existing employees must adopt execute C I CARE standards patents families each other simply put enabling empowering patents families focus health healing recovery executing against three experience pillars from patent family perspective Know Me Anticipate needs status deliver effective care Show Me Way Guide prompt actions arrive better outcomes health Coordinate Complexity own complexity care coordination KNOW ME SHOW ME COORDINATE FOR ME Equal Opportunity Employer Stanford Health Care strongly values diversity committed equal opportunity non discrimination area employment accordingly SHC does not discriminate person basis race color sex sexual orientation gender identity expression religion age national ethnic origin political beliefs marital status medical condition genetic information veteran status disability perception above people genders members racial ethnic groups people disabilities veterans encouraged apply qualified applicants criminal convictions considered individualized assessment conviction job requirements.
Job description
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