Chief Executive Officer - Maryland, United States - Lyreco Switzerland AG

Description

Apply locations Brussels time type Full time posted on Posted Yesterday job requisition id JR Are you excited for your new career adventure?

A privately owned company since 1926, Lyreco has constantly adapted to the evolutions of workplace thanks to its focus on excellence in customer experience, strong partnerships with renowned suppliers, and efficient logistics.

With more than 12,000 employees, Lyreco directly operates in 25 countries in Europe and Asia and covers 17 additional markets on 4 continents through a network of distribution partners

You will make sure that Lyreco provides a unique and differentiated experience to its customers thanks to a fine orchestration of its multichannel approach: sales forces, customer care and digital presence.

The successful candidate will serve as a key member of the group executive team (GET).

You will have the responsibility to manage a team with Group Directors in each of the contact points domains (Sales, Customer Car and Digital), assisted by a Group Marketing Director (ensuring a coordination of the marketing efforts in all the channels).

Define the multichannel strategy of Lyreco, combining and optimising the presence it has on 3 contact channels (customer facing with Sales force, indirect facing with Customer Care and Digital).

Formalise this strategy and ensure the proper implementation of the subsequent model in all the countries where Lyreco is present thanks to a strong collaboration with the Managing Directors community.

Extensive collaboration with the other members of the Group Executive Team and act as a strong team player.

Manage and inspire a team of seasoned Group Directors (Sales Operations, Customer Experience, eCommerce and Marketing) who will share the responsibility to develop, together, the multichannel approach and ensure the appropriate actions are put in place in their areas of expertise to deliver it.

Entertain a strong relationship with the Managing Directors community to remain highly connected to the market situations.
Develop a culture of strong relationship between the Group Directors and the communities of counterparts in the countries.
Key Performance Indicators
Net Promoter Score
Great People Survey score
Bachelor Degree in Business Management or equivalent.
~5 years minimum experience in a Global Leadership Team or as a Business Unit director (MD)
~ Demonstrated ability to lead and inspire large and international teams, with very strong communication skills
~ Experience in managing a customer facing sales force
~ Experience in the pure Digital sales domain
~ Ability to work with minimal supervision
~ Fluent in English.


Position based in:
Brussels with extensive weekly presence in Marly, Gdansk or Dordrecht and regular travels in the countries.
A full- time job in a dynamic, passionate, international team
Pension plan
Chief Operations Officer F/M

locations Brussels time type Full time posted on Posted Yesterday The Lyreco Group is the European Leader and the third largest distributor of workplace products and services in the world.

We are active in the areas of office supplies, print services and consumables, PPE and safety solutions, coffee and catering, hygiene and cleaning, furniture and ergonomics solutions, and wellbeing services.

We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change.

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