- Develop and manage a book of client accounts, driving growth through cross-selling, up-selling, and identifying new opportunities.
- Collaborate closely with clients to understand their needs, define project requirements, and ensure successful project execution.
- Cultivate strong client relationships through clear communication, proactive problem-solving, and exceptional service.
- Serve as a trusted advisor, providing strategic guidance and demonstrating deep expertise in Epsilon's digital, tech, and data solutions.
- Develop compelling proposals and presentations to effectively communicate the value proposition of our solutions.
- Work collaboratively with internal teams (project management, product development, legal) to ensure seamless client experience and achieve mutually beneficial outcomes.
- Manage contracts, ensuring adherence to legal processes and meeting budgetary guidelines.
- Cultivate a strong understanding of client budgets and develop solutions that align with their needs.
- Continuously learn and stay updated on Epsilon's evolving solutions and industry trends.
- Participate actively in company training programs to enhance your skills and knowledge.
- Bachelor's degree (preferred) or equivalent experience in Marketing, Sales, or Business.
- 5-8 years of experience in client-facing sales/direct marketing (multi-channel).
- A passion for the automotive industry (or relevant experience) is a plus.
- Strong communication (collaboration, negotiation, persuasion, public speaking, listening).
- Exceptional customer service & interpersonal skills.
- Ability to build trust & counseling relationships.
- High-energy, flexible, & adaptable (fast-paced environment).
- Analytical & critical thinking skills with experience in applying analytic solutions.
- Proficiency in Epsilon solutions & leveraging internal resources.
- Ability to manage conflicting priorities (deadline-oriented, technical selling).
- Excellent Word, Excel, & PowerPoint skills.
- Our Culture:
- Life at Epsilon:
- DE&I:
- CSR:
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Senior Client Associate - Troy, United States - Epsilon
Description
Job Description
Job DescriptionJob DescriptionAbout the Role:
In this role, you will leverage your data expertise to help automotive manufacturers (OEM), dealer associations (Tier 2), and dealers unlock their full potential. You will manage a book of client accounts within this exciting industry, driving revenue growth and ensuring exceptional client satisfaction. You will become a trusted advisor to your clients, developing strategic account plans, identifying cross-selling and up-selling opportunities, and delivering data solutions that meet their unique needs in the ever-evolving automotive landscape.
What You'll Do:
Who You Are
About Epsilon
Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit
When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:
Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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