Retail Sales Associate - Olympia, United States - Animology

Animology Olympia, United States

2 weeks ago

Description

Animology is seeking a dedicated and experienced Sales Associate to join our team.

The ideal candidate will have a strong background in pet nutrition, excellent customer service skills, and a passion for helping pet owners make informed choices for their furry companions.

The Sales Associate will play a vital role in providing top-notch assistance to customers, identifying their pets' needs, and guiding them to the right products.

This position requires weekend availability and offers both full-time and part-time options.

Responsibilities

Product Knowledge: Possess a deep understanding of our range of pet nutrition products, supplies, and grooming services to effectively assist customers in making informed decisions

Customer Service Excellence: Provide outstanding customer service by greeting, assisting, and engaging customers in a friendly and approachable manner. Address customer inquiries, provide recommendations, and offer solutions that align with their pets' requirements

Nutritional Expertise: Leverage a minimum of 1 year of experience in pet nutrition to offer expert advice on dietary requirements, ingredients, and portion control for dogs and cats

Product Recommendations: Assist customers in identifying the specific needs of their pets and recommending suitable products to fulfill those needs, fostering customer loyalty and trust

Clear Communication: Collaborate effectively with team members to ensure seamless operations. Communicate product insights, inventory updates, and customer feedback to the team

Cashier Duties: Utilize your 1 year of cashier experience to efficiently process transactions, handle payments, and maintain accurate records of sales

Store Maintenance: Contribute to the cleanliness and organization of the store, including stocking shelves, arranging displays, and maintaining a visually appealing environment

Grooming Support: Provide information about grooming services and assist customers in scheduling appointments for their pets

Weekend Availability: Be available to work on weekends to accommodate customer needs and contribute to a well-rounded team schedule

Qualifications

Minimum 1 year of experience in pet nutrition, demonstrating a strong understanding of the dietary needs of dogs and cats
1 year of cashier experience, highlighting proficiency in handling transactions and maintaining accurate records
Exceptional customer service skills with the ability to engage and build rapport with diverse customers
Strong communication skills, both verbal and written, for effective collaboration with team members and customer interactions
Passion for pets and their well-being, coupled with a genuine interest in helping pet owners make informed decisions
Availability to work weekends, with flexible options for both full-time and part-time schedules

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