Customer Service Technical Support - Rosemont
1 week ago
Job summary
Provide first call resolution technical support to all customers via telephone and email regardless of product or complexity of the problem Deliver professional and top-quality customer service to all customers Troubleshoot diagnose and resolve calls that are focused on product functionality connectivity and product failure for software products Participate in product testing and version updates and rollouts Clearly effectively communicate issues Effectively accurately document all customer interactions in CRM system Demonstrate teamwork through sharing knowledge brainstorming complex customer issues with colleagues proactively sharing common issue resolutions throughout the department across locations This is a Contract to Hire position based out of ROSEMONT IL The pay range for this position is $18.50/hr Eligibility requirements apply to some benefits may depend on your job classification length employment Benefits subject change specific elections plan program terms If eligible benefits available temporary role include Medical dental vision Critical Illness Accident Hospital 401k Retirement Plan pre-tax Roth post-tax contributions Life Insurance Voluntary Life AD for employee dependents Short long-term disability Health Spending Account HSA Transportation benefits Employee Assistance Program Time Off Leave PTO Vacation Sick Leave This is a fully remote position This position anticipated close Feb 16 2026 We re partners transformation help clients activate ideas solutions take advantage new world opportunity team over strong working over clients including Fortune 500 North America Europe Asia As industry leader Full-Stack Technology Services Talent Services real-world application work progressive leaders drive change That power true partnership TEKsystems Allegis Group company company equal opportunity employer will consider all applications regards race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information characteristic protected law>
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Technical Support Specialist
3 days ago
We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. · ...
Technical Support Specialist, Water Meters
4 weeks ago
We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic fast-paced environment. · The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providi ...
Technical Support Engineer
1 day ago
The Support Engineer is a vital technical professional who serves as the bridge between complex system solutions and the end-users who rely on them. This role requires strong analytical skills to effectively analyze technical problems and identify patterns that can lead to recomm ...
Technical Support Specialist
4 weeks ago
This company is one of the nation's largest mechanical, electrical, and plumbing (MEP) systems engineering and construction companies. · Provides desktop (local office) and remote IT support (all locations) · ...
Technical Support Specialist
3 weeks ago
We are hiring a Desktop Support Specialist for clients in Sacramento office. This role provides hands-on technical support at the local level and remote tech support to all users. · ...
Technical Support Engineer
3 days ago
This is a full-time on-site role for a Technical Support Engineer based in Sacramento, CA. · The Technical Support Engineer will be responsible for providing technical assistance to clients, · troubleshooting technical issues and delivering high-quality customer service. ...
Technical Support Technician
2 weeks ago
Technical support technician providing desktop support to business users, resolving service desk tickets and incidents using the servicenow ticketing system. · ...
Technical Support Manager
2 days ago
Tenable is seeking a results-oriented leader to motivate an exceptional support team to even higher levels of customer satisfaction. · Team Leadership: Lead and mentor a multi-shift Support Engineering team, serving as the go-to expert for policies, procedures, and professional g ...
Technical Support Specialist
4 weeks ago
This Desktop Support Specialist role provides hands-on technical support at a local level while also providing day-to-day remote tech support to all locations. · ...
Technical Support Specialist
4 weeks ago
+ Desktop support specialist for 15-person IT support team that serves over 5, · 000 users nationwide across 24 offices + Provides desktop (local office) and remote IT support + Resolves all first and second level support requests + Serves as technical liaison to all users compan ...
Technical Support Specialist
4 weeks ago
This Desktop Support Specialist will provide technical support to approximately 40 onsite users at Southland Industries' Sacramento office while also providing day-to-day remote tech support to all 5000 users nationwide. · ...
Technical Support Specialist
4 weeks ago
This company is one of the nation's largest mechanical, electrical, and plumbing (MEP) systems engineering and construction companies. · • Provides desktop (local office) and remote IT support (all locations) · • Provides support via walk-up, phone, chat, or email. · • Resolves a ...
Technical Support Manager
2 days ago
Tenable is seeking a results-oriented leader to motivate an exceptional support team to even higher levels of customer satisfaction.Who is Tenable? · Tenable is the Exposure Management company. · ...
Technical Support Specialist
3 weeks ago
This role provides hands-on technical support at the local level while also providing day-to-day remote tech support to all 5,000 users nationwide. The position involves resolving technical issues within the desktop computing environment, training users on hardware and software u ...
Technical Support Engineer
3 days ago
This is a full-time on-site role for a Technical Support Engineer based in Sacramento, CA. · ...
Technical Support Technician
2 weeks ago
Provide desktop support to business users including hardware configuration, upgrades, imaging, and deployments Respond to and resolve ServiceDesk tickets and incidents using the ServiceNow ticketing system Diagnose and troubleshoot hardware and software issues Install and configu ...
Technical Support Analyst
3 weeks ago
The selected candidate will develop and maintain complex IBM Cognos reports and Oracle PL/SQL queries, support a Loan Application and its interfaces, consult with business users. · Paid time off. · ...
Senior Technical Support Analyst
1 month ago
The Senior Technical Support Analyst reports to a Senior Manager of Technical Product Support. This customer-facing role requires strong problem-solving skills, technical ability,a service mentality,and ability to troubleshoot. · ...
Senior Technical Support Analyst
1 month ago
+ Senior Technical Support Analyst reports to a Senior Manager of Technical Product Support driving customer satisfaction with our products services demonstrating strong problem-solving skills technical ability service mentality troubleshooting. · + Provide excellent technical se ...
We are seeking a Senior Technical Support-Desktop and End user Support candidate who has at least five years of experience in IT support roles. · User Licensing Management · Microsoft Teams · Intune · ...
Technical Support Engineer
3 weeks ago
The Technical Support Engineer is a key member of the Global Customer Support team, responsible for providing advanced technical and developer-level support for deployment and production issues across the Point of Sale (POS) application suite. · This role supports enterprise cust ...