- Communicates Festival culture, customer service, and performance expectations to store associates.
- Documents policy violations and conducts disciplinary actions when needed.
- Answers questions and provides guidance to guests and associates.
- Ensures department standards compliance during shift.
- Observes sales floor conditions and takes corrective action.
- Works with team to maintain standards and exceed guest expectations.
- Oversees store sanitation during shift.
- Provides customer service to guests.
- Assists guests in finding items, addresses concerns, and resolves issues.
- Assists department associates with daily tasks.
- Ensures product safety, quality control, and workplace cleanliness.
- Reports issues to Department Managers.
- Ensures safety standards compliance and incident reporting.
- Other duties as assigned.
- Maintains regular, timely attendance.
- Ability to deal tactfully with guests and associates.
- Good communication skills in stressful environments.
- Understanding of safety requirements and policies.
- Ability to use equipment like forklifts and power jacks.
- Available to work flexible hours.
- Ability to stand for long periods, lift up to 50 pounds, and perform repetitive tasks.
- Full range of motion and sensory abilities required.
- Industry-leading 15% grocery discount.
- Weekly Pay & Premium Pay.
- Two-Week Advanced Scheduling.
- Vision & Dental Insurance.
- Support programs for total well-being.
- 401(k) and Employee Stock Ownership Plan.
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Part-Time Shift Manager - Holmen, United States - Festival Foods
Description
Job Title: Shift Manager I
Company Overview: We are a Wisconsin family- and employee-owned grocer committed to giving back to communities and providing exceptional service in +40 full-service supermarkets across Wisconsin.
At Festival Foods, people are our priority. From daily interactions to extensive benefits, we value our guests and associates.
Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
PHYSICAL DEMANDS AND WORK ENVIRONMENT
WORK SCHEDULE
Shift Manager I position with morning, afternoon, evening, weekend, and holiday hours.
We support our associates with:
Our commitment to diversity and inclusion strengthens our ability to serve our guests by building a team of skilled and service-oriented associates from various backgrounds and talents.