Assistant Store Manager - Ocean Springs, United States - TitleMax, Inc.

TitleMax, Inc. Ocean Springs, United States

4 weeks ago

Description

Overview

Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management.

You will take part in overseeing, training, and coaching customer service representatives in the store while being a champion for compliance and ensuring Company standards are met.

Your attention to detail and ability to follow the playbook will help foster the professional, respectful environment our customers and employees value.

Essential Responsibilities

Train, coach, and supervise Customer Service Team Members to ensure adherence to quality standards, safety procedures, and Company policies.

Assess risk to identify acceptance or rejection of financial transactions, evaluate and accurately process loan/pawn applications, check cashing transactions and/or other relevant business.

Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. Educate customers on all product offerings through the cycle of their financial transaction.

Work to grow your store by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in & hosting in-store & community events.

Participate in the hiring process for Customer Service Representative candidates.

Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.

Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts, including collection calls.

Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.

Conduct store audits to further ensure compliance of staff.

Monitor and maintain store appearance and address basic facility needs, including scheduling maintenance services.

Assist in running the store and day-to-day operations in the absence of the Store or Area Manager.

Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.

Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position.

A full-time work schedule for this position includes, at a minimum, 40-hours per week.

Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.

Minimum Qualifications

High School Diploma or equivalent required
Minimum one year of key holder, supervisory, and/or management experience in retail, convenience store, grocery, financial or service industry
Excellent verbal and written communication skills
Ability to work phone, Point of Sale, Microsoft Office, and other systems
Must be at least 18 years of age (19 in Alabama)
Ability to successfully pass a criminal background check required (certain state and local applicant exemptions may apply)
Physical demands for this position frequently include: the ability to remain in a stationary position, the ability to lift and move up to 25 pounds, the ability to move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

Leadership in a sales or customer service-oriented position
Experience in retail, sales, or financial industry
Bilingual English/Spanish is a plus and may be required for certain locations

What We Offer

Our Benefits Include:

A comprehensive new hire training program
Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
Performance-based career advancement
Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
Company-Sponsored Life and AD&D Insurance
Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
Diverse Culture and Inclusive Environment
A relaxed, business casual dress code that includes jeans and sneakers

Based on current benefit offering, which is subject to change with or without notice.

Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

About Us

The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S.

We provide our Customers, Team Members, and Communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states.

Community Choice is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.

Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important:

The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message.

Any official email correspondence will come from the domains , , or In-store positions are in-person only.

The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.

Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Store Construction Management

1 week ago

Crimson Ventures Harrison, United States

We are looking for you as a successor in the management within the scope of personnel consulting. · The company is one of the market leaders in the field of interior design for gastronomy and operates nationwide. Our client is a renowned specialist carpentry company that is part ...
Store Manager

2 days ago

Hibbett Retail, Inc. Ocean Springs, United States

Job Description · Job Description00348 Ocean Springs, MSLE_301 Hibbett Retail, Inc.Job Title: Store Manager · Department: Operations · FLSA Status: Non-Exempt · Reports To: District Sales Manager · SUMMARYThe Store Manager oversees and is responsible for the store's sales efforts ...
Store Manager

4 weeks ago

Journeys Biloxi, United States

Journeys - Edgewater Mall Space 40 [Store Supervisor] As a Store Manager at Journeys, you'll: Meet and exceed personal and store sales goal and standards of performance; Assist in recruiting and hiring of high caliber employees with in store needs; Assist in training and developi ...
Store Manager

2 days ago

Hibbett Retail, Inc. Biloxi, United States

Job Description · Job Description01404 Biloxi, MSLE_301 Hibbett Retail, Inc.Job Title: Store Manager · Department: Operations · FLSA Status: Non-Exempt · Reports To: District Sales Manager · SUMMARYThe Store Manager oversees and is responsible for the store's sales efforts in eac ...
Store Management

4 weeks ago

Spirit Halloween Ocean Springs, United States

Spirit Halloween - JobID: J3T0LL6N9SLZY6YT8CS [Store Supervisor] As a Store Manager at Spirit Halloween, you'll: Be responsible for the overall successful operation of the store while maintaining company standards; Supervise, recruit, train, develop, coach and communicate with al ...
assistant store manager

1 week ago

Dollar Tree Family Dollar Biloxi, United States

Work where you love to shop Family Dollar is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorr Store Manager, Assistant Store ...
Store Manager

3 weeks ago

Spirit Halloween Biloxi, United States

Spirit Halloween - JobID: J3V5J96NYBMB9LZPVQ8 [Store Supervisor] As a Store Manager at Spirit Halloween, you'll: Be responsible for the overall successful operation of the store while maintaining company standards; Supervise, recruit, train, develop, coach and communicate with al ...
Store Manager

3 weeks ago

Victoria's Secret Biloxi, United States

Victoria's Secret - JobID: [Store Supervisor] As a Store Manager at Victoria's Secret, you'll: Drive top line sales through leading the sales floor, coaching and development of the team and selling; Approve and execute all brand initiatives and strategies; Set direction and drive ...
Store Manager

3 weeks ago

Spencer Gifts Biloxi, United States

Spencer's - JobID: J3V5J96NYBMB9LZPVQ8 [Retail Manager / Team Leader] As a Store Manager @ Spencer's, you'll: Establish and maintaining Guest Services; Oversee and be accountable for the operation of a store; Ensure maximum sales and profitability through controlling expenses, sh ...
Assistant Store Manager

3 weeks ago

TMX Finance Family of Companies Ocean Springs, United States

Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer Store Manager, Assistant Store ...
Assistant Store Manager PT

4 weeks ago

Lids Biloxi, United States

Lids Edgewater Mall [Team Leader] Generate Sales: Produce sales gains, by providing customer service; Provide consistent, documented appraisal of an associate's sales performance. Control Expenses: Prepare store schedules; Accurately manage store inventory including receiving, tr ...
Store Manager

1 week ago

Eclipse Enterprises Harrison, United States

Join the ba&sh family: Choose a brilliant career with Harrison. · As a store manager, you will lead, supervise, and develop a dynamic sales team. · You will represent the company and take on the following key responsibilities:Managing the store · Team management · Developing sa ...
Store Manager

3 days ago

Harbor Freight Tools Gautier, United States Full time

146833BR · Store Manager · 2029 HIGHWAY 90 · Gautier · MS · Job Description · Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Manag ...
assistant store manager

3 weeks ago

Family Dollar Biloxi, United States

Family Dollar, Inc Lorraine Rd [ASM] As an Assistant Store Manager at Family Dollar, you'll: Greet and assist customers in a positive, approachable manner; Answer questions and resolve customer inquiries and concerns; Maintain a presence in the store by providing excellent custom ...
Retail Store Management

4 weeks ago

Rainbow Shops - Corp Biloxi, United States

Job Description · Job DescriptionWe are seeking a Retail Store Management to join our team You will be responsible for overseeing and coordinating the activities of the retail sales team. · Responsibilities: · Supervise team of retail sales workers · Adjust daily schedule for shi ...
Retail Store Manager

1 week ago

Mobilelink USA LLC Diberville, United States

**Mobilelink · - Retail Store Manager** · The Retail Store Manager ("RSM") is responsible for the overall sales and operations of the location that they are assigned to oversee. Successful RSMs will lead their team and drive success across all levels of performance. This position ...
Store Manager

3 weeks ago

American Freight Furniture Gulfport, United States

** Store Manager** · **Job Category****:** Store Operations **Requisition Number****:** STORE04864 Showing 1 location **Job Details** · **Description** · The Store Manager oversees all sales and daily operations of the store, while managing a team of full time and part time ho ...
Store Manager

2 days ago

Hibbett Retail, Inc. Pascagoula, United States

Job Description · Job Description01038 Pascagoula, MSLE_301 Hibbett Retail, Inc.Job Title: Store Manager · Department: Operations · FLSA Status: Non-Exempt · Reports To: District Sales Manager · SUMMARYThe Store Manager oversees and is responsible for the store's sales efforts in ...
Store Manager

4 weeks ago

Journeys Gulfport, United States

Journeys - Gulfport Premium Outlets [Store Supervisor] As a Store Manager at Journeys, you'll: Meet and exceed personal and store sales goal and standards of performance; Assist in recruiting and hiring of high caliber employees with in store needs; Assist in training and develop ...
Store Manager

2 days ago

Hibbett Retail, Inc. Pascagoula, United States

Job Description · Job Description00624 Pascagoula, MSLE_301 Hibbett Retail, Inc.Job Title: Store Manager · Department: Operations · FLSA Status: Non-Exempt · Reports To: District Sales Manager · SUMMARYThe Store Manager oversees and is responsible for the store's sales efforts in ...