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- Oversee staffing, daily operations, inventory, and payroll to ensure seamless spa management.
- Support the Practice Manager by implementing and executing initiatives at the Chattanooga location.
- Cultivate B2B relationships to drive growth and excellence.
- Uphold health and safety protocols for a pristine environment.
- Welcome clients warmly and manage smooth check-ins and check-outs.
- Schedule appointments to optimize clinic efficiency.
- Handle payments and financing options with professionalism.
- Respond to inquiries promptly with excellent telephone etiquette.
- Maintain an organized and welcoming front desk area.
- Conduct consultations to recommend tailored treatments and skincare products.
- Upsell treatments and create custom packages to meet sales goals.
- Build long-term relationships with clients, delivering VIP experiences.
- Represent SLK at events such as Botox parties and community pop-ups.
- Collaborate with marketing to create engaging campaigns.
- Manage influencer partnerships and grow brand awareness.
- Foster local community connections for referrals and business growth.
- Contribute ideas for social media content and campaigns.
- Provide a luxurious, personalized client experience at every visit.
- Address and resolve client concerns proactively.
- Monitor client results and follow up to ensure satisfaction.
- Maintain high standards of hospitality and care.
- Train and mentor staff to uphold SLK's excellence standards.
- Partner with clinical staff to align on client preferences and goals.
- Share insights and ideas during team meetings to enhance operations.
- Analyze and present sales metrics to leadership.
- Manage client data through CRM systems to track lead conversion.
- Offer feedback on sales strategies and retention efforts.
- Proven track record in sales, preferably within luxury, beauty, or aesthetics industries.
- Exceptional interpersonal and communication skills, both verbal and written.
- Strong organizational and time-management skills with acute attention to detail.
- Proficient in CRM, scheduling, and social media platforms.
- Flexible schedule, including availability for evenings, weekends, and events.
- Knowledge of medical aesthetics and a passion for beauty, fashion, and wellness.
- Ability to thrive in a fast-paced, entrepreneurial environment.
- Be part of a forward-thinking team passionate about transforming lives through wellness and aesthetics.
- Enjoy competitive pay, comprehensive benefits, and opportunities for professional growth.
- Work in a supportive, innovative, and luxurious environment that values your contributions.
- Access exclusive training to enhance your skills and stay ahead in the industry.
Lead Sales and Patient Experience Consultant - Chattanooga - Empower Aesthetics

Description
Job Description
Lead Sales and Patient Experience Consultant
Overview:
We are seeking a dynamic Lead Sales and Patient Experience Consultant to join our team in Chattanooga, TN.
Key Responsibilities:
Front Desk Excellence:
Sales and Patient Engagement:
Marketing and Business Development:
Customer Service and Quality Assurance:
Operations and Team Collaboration:
Reporting and Data Analysis:
Requirements:
Why Join SLK?
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