- Receives all incoming calls for the clinic.
- Prepares schedule of daily appointments for distribution as necessary, and notifies clinic staff of any changes.
- Requests necessary charts from medical records.
- Receives patients, makes appropriate notations on charts and fee sheets.
- Keeps daily count of patients seen for weekly and monthly reports.
- Contacts patients who have missed appointments.
- Coordinates referral appointments to other clinics.
- Maintains required files in clinic.
- Checks billing information; making corrections as necessary.
- Takes information from patient or pharmacist concerning prescription refills, lab reports, etc.
- Coordinating information and requests with physician.
- Processes clinic charge sheets and logs fee sheets.
- Receipts payments for clinic services.
- Assists patients with applications and forms and with questions on their accounts.
- Maintains account activity data for daily reports for the business office.
- Files insurance claims for patients who request this service.
- Assists patients with problems with insurance companies and filing procedures.
- Follows up on claims submitted to insurance companies.
- Notes denial of insurance claim and reason on patient accounts.
- Sends itemized statements to patients, employers or insurance companies as requested.
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Call Center Representative
2 weeks ago
Perdue, Brandon, Fielder, Collins and Mott L.L.P. Lubbock, United StatesJob Description · Job DescriptionPerdue Brandon Fielder Collins and Mott LLP (PBFCM) has an immediate opening for a Bilingual Call Center Representative. · PBFCM has been in business since 1970. We represent more than 2'000 governmental entities in Texas – school districts' citie ...
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Sr Patient Services Specialist-Call center
6 days ago
Texas Tech University Health Sciences Center Lubbock, United States· Sr Patient Services Specialist-Call center · Lubbock · 37863BR · Position Description · This position is responsible for assuring smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointm ...
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Communication Service for the Deaf, Inc. Lubbock, United StatesHave you ever felt like being a part of something great? Do you have a passion for community and social impact? If you answered yes to either of these questions, CSD Call Centers may have a job for you. CSD is the largest NPO dedicated to cultivating Communication, Call Center, R ...
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Texas Mutual Insurance Company Lubbock, United States Full timeWe're excited you're considering joining a great place to work · Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive cons ...
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Contact Center Specialist
1 week ago
Alliance Credit Union Lubbock, United StatesJob Description · Job DescriptionServe the members and staff of Alliance Credit Union with professional and courteous service. Serve as the liaison between the member and the credit union. Provide information on a full range of credit union products and services. Assist members a ...
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Sr Patient Services Specialist-Call center
1 week ago
Texas Tech University Health Sciences Center Lubbock, United States Full timePosition Description · This position is responsible for assuring smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving ...
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Patient Services Specialist- PRN call center
1 month ago
Texas Tech University Health Sciences Center Lubbock, United States Part timePosition Description · This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patie ...
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Contact Center Specialist
2 weeks ago
Alliance Credit Union Lubbock, United StatesServe the members and staff of Alliance Credit Union with professional and courteous service. Serve as the liaison between the member and the credit union. Provide information on a full range of credit union products and services. Assist members and potential members with their t ...
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UMC Health System Lubbock, United States Part timeWe've learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas. · General Job / Performance Information · Target area of coverage for our Pediatric Cancer Center with as-needed help on our inpa ...
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FusionWorks Lubbock, United StatesThere are many reasons to collaborate with European Medical Consulting Adam in Lubbock. In the following section, you will see how you can benefit from our free services and save valuable time: * You can delegate contract negotiations to us at your request * You will be discreetl ...
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UMC Health System Ransom Canyon, United States Part timeWe've learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas. · General Job / Performance Information · Target area of coverage for our Pediatric Cancer Center with as-needed help on our inpati ...
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Acute Care RN – Med Surg
1 week ago
Covenant Health Lubbock, United StatesProvidence nurses are not simply valued – they're invaluable. You will thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best nurses, we must ...
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Acute Care RN
1 week ago
Covenant Health Lubbock, United StatesProvidence nurses are not simply valued – they're invaluable. You will thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best nurses, we must ...
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Acute Care RN
2 weeks ago
Covenant Health Lubbock, United StatesProvidence nurses are not simply valued – they're invaluable. You will thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best nurses, we must ...
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Coding & Reimburs Spec
1 week ago
InsideHigherEd Lubbock, United StatesExtended Job Title · Coding & Reimburs Spec · Org Level 1 · Texas Tech Univ Health Sciences Ctr · Org Level 7 · Internal Med Dept Lbk Genl · Position Description · Abides by the Standards of Ethical Coding as set forth by the American Association of Professional Coders (AAPC) a ...
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Acute Care Charge RN
1 week ago
Covenant Health Lubbock, United StatesProvidence nurses are not simply valued – they're invaluable. You will thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best nurses, we must ...
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Assistant Nurse Manager
3 weeks ago
Covenant Health Lubbock, United StatesThe Assistant Nurse Manager (ANM) is responsible for assisting the nurse manager in planning, organizing, directing, and evaluating services of the unit. In collaboration with the nurse manager, assumes 24/7 responsibility for the management and staffing of the unit. The ANM mana ...
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Acute Care Resident RN
1 week ago
Covenant Health Lubbock, United StatesProvidence nurses are not simply valued – they're invaluable. You will thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best nurses, we must ...
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Acute Care Charge RN
5 days ago
Covenant Health Lubbock, United StatesProvidence nurses are not simply valued – they're invaluable. You will thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best nurses, we must ...
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Peer Navigator
3 weeks ago
Centene Corporation Lubbock, United States Full timeYou could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. ...
Sr Patient Services Specialist-Call center - Lubbock, United States - Texas Tech University
Description
Major/Essential Functions
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the .Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the .
