Care Navigator - Fairfield - MASTERCARE

    MASTERCARE
    MASTERCARE Fairfield

    1 week ago

    Description

    Use your Experience to Truly Make a Difference Join the Master
    •Care team as a Care Navigator

    Master
    •Care, Inc. is a Managed Services Organization (MSO) created exclusively to bridge medical and non-medical services under California's new CalAIM program. Enhanced Care Management, Housing Navigation, and Nursing Facility Transition are just a few services we provide.

    POSITION SUMMARY: A Master
    •Care Care Navigator provides Care Management to patients in a non-clinical setting according to the "Master
    •Care Plan." The Master
    •Care Plan is a comprehensive roadmap that incorporates the physical, behavioral, social, environmental, and financial well-being of our patients.

    This position requires the ability to serve patients in person and remotely within the assigned region

    Duties and Responsibilities

    · Primary contact with local medical and nonmedical providers

    · Develop and foster solid professional relationships, conduct provider outreach, program education ("in-services"), and promotion to achieve Company goals

    · Develop referral relationships and placement providers to reach Company objectives

    · Assists in the development and provider relations of local resources.

    · Conducts Comprehensive Assessments of assigned Enhanced Care Management (ECM) and Community Supports (CS) patients

    · Develops and executes the Master Care Plan for assigned ECM and CS patients

    · Respects and understands the assigned ECM and CS patient's goals and wishes, and whenever possible, implements these goals and wishes to improve overall health and well-being

    · Conducts In-home or Facility Assessments as necessary or required

    · Develops awareness of and remains sensitive to patient's, and patient's families' values, beliefs, and perspectives

    · Provides person-centered care management to patients in a non-clinical setting, bringing together the clinical needs and social determinants of health to create a comprehensive care plan that serves the whole person

    · Is responsive and dedicated to seamless communication, smooth and safe coordination, and well-orchestrated patient transfers

    Skills and Specifications:

    · Communicates professionally and effectively with patients, families, providers, and team members.

    · Maintains a compassionate and professional demeanor

    · Exhibits and embodies excellent leadership qualities

    · Is an active and devoted team player

    · Anticipates obstacles and challenges, proactively providing innovative solutions

    · Is an effective trainer

    · Possesses excellent oral and written communication skills

    · Exhibits exceptional customer service skills

    · Builds strong relationships and networks

    · Is proficient with technology

    · Is punctual, organized, and efficient

    Education and Qualifications:

    · Bachelor's degree or equivalent experience in marketing, discharge planning, and/or social work with an emphasis in healthcare, geriatric services, social services, or senior housing and care

    · Three or more years of marketing and/or social services in healthcare, community-based senior services, senior living, or a similar environment

    · Knowledge of and experience with both clinical and non-clinical services for elderly populations

    · The ability to perform the physical demands of this position include:


    • Sit and/or stand for long periods


    • Navigate stairs, bend, and reach


    • Lift, push, or pull a minimum of 10 lbs.


    • Ability to travel throughout assigned territory as required: Solano County

    Benefits

    · Starting Pay: $28-30 per hour

    · Incentives

    · Medical, Dental, Vision, Life, 401K, and PTO

    · All business mileage and expenses are reimbursed

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