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    Prior Authorization Representative - Birmingham, United States - Select Source International

    Select Source International
    Select Source International Birmingham, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Job Title: Customer Service Rep II

    Location: Alabama - Remote

    Duration: 2 Years

    Summary:

    • The Prior Authorization Representative is responsible for verifying prior authorization requirements and obtaining authorization when required.
    • Works directly with physician offices and payers to facilitate patient access to various therapies.
    • Representative will ensure patient insurance coverage and benefits, identify requirements for prior approval and submit for authorization.
    • Assists with appealing prior authorization denials, retro authorization or other special cases

    Responsibilities Include, But Are Not Limited To

    • Validates insurance patient's coverage, communicate any issues with benefits or coverage to the appropriate managers.
    • Checks the requirements for prior authorization and initiates as required.
    • Coordinates required paperwork, clinical notes and forms for submission to support request and initiates as required.
    • Follows up frequently to ensure visibility on authorization status throughout the approval process.
    • Basic knowledge payer payment process with detailed knowledge on the payer prior authorization process.
    • Basic ICD9/10 and CPT code familiarity, expert knowledge on subset of Medtronic therapy codes.
    • Superior customer service skills with outstanding communication skills to use with various stakeholders; physicians, sales representatives, payer representatives, utilization reviewers, various internal and external stakeholders.
    • Advanced Microsoft Excel skills. Ability to learn and use multiple CRM software programs as needed.
    • Good organizational skills with ability to handle multiple inquiries at the same time and critical problem-solving skills with high attention to detail.
    Company DescriptionSelect Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.

    Company Description

    Select Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.
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