- Attend daily briefings and meeting, being on time and participating in a positive manner.
- Ensure the smooth operation of the Security Department through following prescribed policies and procedure as well as adhering and enforcing the Responsible Gaming Plan and complying with Internal Control Policies and Procedures.
- Responsible for writing reports in a clear and concise manner noting only factual information without interjection of one's personal opinion.
- Respond to all non-routine incidents taking appropriate actions and making the proper notifications.
- Performs currency transports in accordance with casino procedures.
- Maintains a professional appearance.
- Communicates with other security personnel via two-way radios, using established 10-codes.
- Ensure quick, fair and consistent results to customer complaints.
- Safeguard property assets.
- Provides employees and patrons with immediate medical assistance when needed consistent with prior Emergency Medical Technician Certification.
- Responds to back-up calls immediately.
- Prepares reports of significant activities.
- Maintains radio contact with base at all times during assigned shift.
- Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
- Ensure the integrity of gambling, banking, count room and cash handling procedures.
- Responsible for proper handling of confidential information, reports, incidents, and materials.
- Responsible for communication within the department ensuring that information is shared with Team Members.
- Inform security senior management team of information necessary to the efficient operation of the casino.
- Deliver Old-World Hospitality and deliver excitement as well as live the company core values.
- Conduct him/her in a gracious, kind and warm manner that creates a sense of fondness, as well as professional, courteous and responsive manner, which reflects positively on the company and its core values.
- Perform other duties as may be assigned by department and/or company management.
- Regularly walk and work on feet to complete assigned shifts; talk and hear.
- Define problems, collect data, establish facts and draw valid conclusions.
- Interpret a variety of technical and mathematical formulas.
- Interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.
- Effectively communicate with all levels of team members as well as outside contacts.
- Resolve problems and conflicts in a diplomatic and tactful manner.
- Demonstrate leadership and fairness in dealing with guests and Team Members; and, possess the ability to instill a sense of pride and personal responsibility in staff.
- Be flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate.
- Be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
- Attend required training sessions offered by the casino.
- Provide a current certificate of completion of the New York State Division of Criminal Justice (DCJS) 8-Hour Pre-Assignment Training.
- Perform the duties described in compliance with local laws and regulations.
- Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
- Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member's department.
- Have knowledge of the Property's programs to address problem gambling.
- Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with the state regulations and Systems of Internal Controls.
- Take the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.
- Report any acts of wrongdoing on behalf of any staff member that they have knowledge of.
-
Security EMT Officer
3 weeks ago
Lago Resort & Casino LLC Waterloo, United StatesJob Description · Job DescriptionPOSITION SUMMARY · The Security Officer is responsible to positively impact the safety and security of the company assets to include guests and Team Members while maintaining guest satisfaction and support the casino core values. Responds to all r ...
-
Security EMT Officer
9 hours ago
del Lago Resort and Casino Waterloo, United StatesPOSITION SUMMARYThe Security Officer is responsible to positively impact the safety and security of the company assets to include guests and Team Members while maintaining guest satisfaction and support the casino core values. Responds to all requests for emergency medical assist ...
-
Senior Engineer, Grid Transition
3 weeks ago
New York ISO Rensselaer, United StatesThe New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. · The NYISO's Operations department invites appl ...
-
Temporary Paramedic Faculty
2 weeks ago
Finger Lakes Community College Canandaigua, United StatesJob Description · Job DescriptionFULL TIME, TEMPORARY PARAMEDIC FACULTY · Finger Lakes Community College is currently recruiting an 18-Month Temporary Paramedic Faculty that may lead to a permanent tenure track faculty position. · Located in the Finger Lakes region in Geneva, NY ...
-
Commercial PV Installer
57 minutes ago
Greenspark Solar Ontario, United StatesJob Description · Job DescriptionJoin one of Rochester's Top Workplaces · We would love to welcome you to the team · Loyal to People. Loyal to Planet. · GreenSpark Solar creates fiercely local, cost-effective, clean energy options in the Greater Rochester Community. We feel a h ...
security emt officer - Waterloo, NY , USA, United States - del Lago Resort and Casino
Description
POSITION SUMMARYThe Security Officer is responsible to positively impact the safety and security of the company assets to include guests and Team Members while maintaining guest satisfaction and support the casino core values. Responds to all requests for emergency medical assistance, provides emergency care at the scene and utilizes necessary medical equipment to treat and ascertains the extent of injuries or illness. He/She will demonstrate excitement and provide World Class Service by delivering Old-World Hospitality and Charm while enforcing the Responsible Gaming Plan as well as adherence to Internal Control Procedures.GENERAL ACCOUNTABILITIESThe following statements are intended as general illustrations of the work in this class and are not all inclusive:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
COMPLIANCE RESPONSIBILITIESIn addition to the other duties described herein, each and every team member has the following responsibilities related to compliance with laws and regulations: