- Remote
- W2 position; 4 months
- Provide system/production support and monitoring for applications, batch cycles, releases, projects, installations, etc. Participate in work sessions for system support and problem resolution. May provide coordination in workload transition tasks.
- Working in a 24 X 7 Supporting Team, daily functions include:
- Scheduling Contractor Request Jobs
- Assisting In Release Installations (JCL Explode Processes, ENDEVOR)
- ABEND Research & Resolutions
- Process Review & Documentation
- Mainframe Production Support Skills:
- Batch Cycle Support
- ABEND Resolution
- Online Support; Release Management
- Mainframe Tools:
- TSO
- JCL
- IBM Workload Scheduler (IWS/TWS)
- ENDEVOR
- VSAM /IAM File Structures
- Microsoft Office Suite of Tools
- OUTLOOK
- 4 years of technical experience with systems analysis, design, and/or programming experience or other job related IT experience.
- Perform/Support installation, configuration, administration, implementation, scheduling and/or tuning/modification of applications. Provide support for moderate to complex system/production performance concerns. Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
- Assist in analysis of problems/issues. Perform corrective actions whenever possible to fix applications that end abnormally and/or notify technical support for resolution. Communicate with applications on-call persons to repair applications that ended abnormally. Consult with senior level peers on projects of greater complexity.
- Evaluate system performance in real-time as well as via reports for release related issues. Monitor and report on scheduled batch and online applications for successful/unsuccessful execution. Review all abnormal results/issues to production processing from previous cycles and verify that they have been logged/resolved. May run necessary system backups.
- Verify Production and Test environments are up and functioning properly. Perform testing responsibilities as need. Review and/or create documentation for accuracy, future problems, and company standards.
- Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises. Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.
- Look for improvement opportunities in the cycles and in procedures. May create new programs to automate the release process where possible. Assist and provide recommendations in applications enhancement projects.
- Comprehends data storage techniques, database philosophy, database management, and programming techniques.
- Strong understanding of the requirements for maintaining production systems and the effect of program changes.
- Understands how to use structured techniques in new program development.
- Strong understanding of development, quality assurance, and integration methodologies.
- Strong communication and interpersonal skills.
- Able to work well under pressure and as part of a team.
- Pays attention to detail.
- Strong knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.
- Strong Verbal and Written Communication Skills - Documentation of processes and Cycle ABEND / Online Status / Release Installation details to an external audience
- Process Documentation to Auditable Standards:
- CMMI Level 3
- ISO 9001:2015
- Medicare or other Claims Processing System Knowledge
- ServiceNow (Incident/Problem Management)
- Mainframe Tools:
- JAVA
- REXX
- CLIST Development
- COBOL
- ASSEMBLER (WAAPDSUT)
- Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Customer-focused, project-oriented applications support environment.
- Bachelor's degree in Computer Science, Information Technology, or other job-related degree;
- OR, Associate's degree in CS, IT, or other job-related degree plus 2 years of work-related experience;
- OR, 4 years job-related work experience (total 8 years without a degree)
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Senior System Support Administrator - Columbia, United States - DP Professionals
Description
DPP is seeking a Senior Mainframe System Support Administrator for an opportunity with our client in Columbia, SC.Work arrangement:
Click the apply button or contact our recruiter Kenny at to learn more about this position (# ).
DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.
Authorized US Worker - US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D
