Jobs
>
Richardson

    Telephonic RN Case Manager - Richardson, TX, United States - UnitedHealth Group Inc

    Default job background
    Description

    Telephonic RN Case Manager - Hybrid - Richardson, TX



    $5,000 Sign On Bonus for External Candidates

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

    The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

    Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

    Come make an impact on the communities we serve as you help us advance health equity on a global scale.

    Join us to start Caring. Connecting. Growing together.

    We're making a solid connection between exceptional patient care and outstanding career opportunities. The result is a culture of performance that's driving the health care industry forward.

    As a Telephone Case Manager RN with UnitedHealth Group, you'll support a diverse member population with education, advocacy and connections to the resources they need to feel better and get well.

    Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Apply today

    Positions in this function require various nurse licensure and certification based on role and grade level. These roles identify, coordinate, or provide appropriate levels of care under the direct supervision of an RN or MD.

    Function is responsible for clinical operations and medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating).

    This includes case management, coordination of care, and medical management consulting. Function may also be responsible for providing health education, coaching and treatment decision support for members. Includes Health Coach, Health Educator, and Health Advocate roles that require an RN. *Employees in jobs labeled with 'SCA' must support a government Service Contract Act (SCA) agreement. Generally work is self-directed and not prescribed.


    Hybrid work model; work from home 2 days a week and in the office the remaining 3 days per week.

    Work schedule is Monday-Friday, business hours for three days then 11am - 8pm for two days a week.


    Primary Responsibilities:

    • Make outbound calls and receive inbound calls to assess members' current health status
    • Make referrals to outside sources
    • Identify gaps or barriers in treatment plans
    • Provide patient education to assist with self-management
    • Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
    • Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels
    • Works with less structured, more complex issues
    • Serves as a resource to others
    This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. solid computer and software navigation skills are critical. You should also be solidly patient-focused and adaptable to changes


    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


    Required Qualifications:

    • Undergraduate degree or equivalent experience
    • Current, unrestricted RN license in the state of employment
    • 3+ years of experience in a hospital, acute care or direct care setting
    • Ability to support a Hybrid work schedule, including consumer centric hours (11a - 8p CST) two days a week
    • Ability to type and have the ability to navigate a Windows based environment

    Preferred Qualifications:

    • BSN
    • Certified Case Manager (CCM)
    • Case management experience
    • Experience or exposure to discharge planning
    • Experience in discharge planning or utilization review
    • Experience in a telephonic role
    • Experience in a leadership, account management or client facing role
    • Background in managed care


    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

    We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life.

    Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

    We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.


    Diversity creates a healthier atmosphere:

    UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

  • Babich & Associates

    Case Manager

    3 weeks ago


    Babich & Associates Richardson, United States

    Overview: · As a Personal Injury Case Manager based in Richardson, Texas, you will play a crucial role in managing and supporting personal injury cases within a legal setting. Your responsibilities will involve client communication, case coordination, medical records management, ...

  • UnitedHealth Group

    Field Case Manager

    2 weeks ago


    UnitedHealth Group Richardson, United States

    Perform Skilled Nursing Facility (SNF) assessments on patients using clinical skills and appropriate measurement tools, such as n. H Predict, n. H Outcome, Inter. Qual and CMS criteria, upon admission to SNF and periodically through the patient stays Case Manager, Manager, Medica ...


  • UnitedHealth Group Inc Richardson, TX, United States

    5,000 Sign On Bonus for External Candidates · Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy b ...

  • Jonathan's Place

    Case Manager

    3 weeks ago


    Jonathan's Place Garland, United States

    Jonathan"'s Place is accepting applications for a full-time RESET Emergency Shelter Case Manager, a residential program caring for female minor victims of sex trafficking. This position is responsible for coordination and implementation of comprehensive services for all clients. ...


  • Travelers Insurance Richardson, United States

    Who Are We? · Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture ...


  • Injury Management Organization, Inc Plano, United States

    Job Description · Job DescriptionWorkers Comp RN Certified Network Case Manager · MUST RESIDE IN THE DALLAS, TX AREA · BI-LINGUAL ENGLISH/SPANISH PREFERRED · RN preferred - REQUIRES Certification in Case Management, i.e., CCM, CRN, CDMS, CRC, COHN, etc. · Full time - hybrid sched ...

  • ProPivotal Staffing

    Case Manager

    2 weeks ago


    ProPivotal Staffing Dallas, United States

    Case Manager (Remote in Massachusetts ONLY) - $45/hr · This position is a fully remote contract role available exclusively to candidates who reside in Massachusetts. · We are seeking a Clinical Care Manager for a remote, contract position offering $45/hr, exclusively for candidat ...

  • Baylor Scott & White Institute for Rehabilitation

    Case Manager

    1 day ago


    Baylor Scott & White Institute for Rehabilitation Dallas, United States

    Baylor Scott & White Institute for Rehabilitation · Dallas, TX · Neuro Transitional Rehabilitation Center · Case Manager (RN, LMSW, PT, OT, SLP) · Hours: Monday-Friday / 7:30AM - 4:30PM · Full Time · Minimum Salary: $70,000 · Sign on bonus: $5,000 · We are currently seeking a Fu ...


  • Allegiance Home Health Services LLC Plano, United States Full time

    Amcare Pro Home Health is a mid-size home health care company with offices in East Texas and Dallas. The Dallas office is a stable operation & census; including a well-seasoned office and field staff. We are currently interviewing for a Full Time/PRN Home Health RN Case Manager p ...

  • Jonathan's Place

    Case Manager

    2 weeks ago


    Jonathan's Place Garland, United States

    Jonathan"'s Place is accepting applications for a full-time RESET Emergency Shelter Case Manager, a residential program caring for female minor victims of sex trafficking. This position is responsible for coordination and implementation of comprehensive services for all clients. ...


  • Guardian Life Plano, United States Full time

    The Claims Case Management Team Leader is responsible for leading a team of Absence Management Case Managers to get results within their team and the organization. The Team Leader will serve as a primary resource and provide direction to team members by setting objectives, commu ...


  • Sanarte Case Management LLC Garland, United States

    Job Description · Job DescriptionBenefits:Bonus based on performance · Competitive salary · Dental insurance · Health insurance · Paid time off · Role · Sanarte needs field nurse case managers in the Dallas - Ft. Worth metroplex. Full-time, Part-time, and contract opportunities a ...


  • Sanarte Case Management LLC Garland, United States

    Job Description · Job DescriptionRole · Sanarte needs field nurse case managers in the Dallas - Ft. Worth metroplex. Full-time, Part-time, and contract opportunities are immediately available. Our Nurse Case Managers are responsible for providing comprehensive case management ser ...

  • Venarks Hospice Inc.

    Rn Case Manager Hospice

    35 minutes ago


    Venarks Hospice Inc. Richardson, United States

    Overview: · **Duties**: · - Coordinate patient care plans and provide nursing care · - Conduct assessments to identify patient needs and create individualized care plans · - Collaborate with healthcare professionals(IDT) to ensure quality patient outcomes · - Monitor patient dise ...

  • Nexus Health Systems

    Case Manager

    2 weeks ago


    Nexus Health Systems Dallas, United States

    The Case Manager is responsible for directing and coordinating the functions and activities of health care services delivery and discharge planning with the multidisciplinary team. The Case Manager facilitates communication and coordination between the health care team members in ...

  • Nexus Health Systems Ltd

    Case Manager

    2 weeks ago


    Nexus Health Systems Ltd Dallas, United States

    Job Description · Job DescriptionThe Case Manager is responsible for directing and coordinating the functions and activities of health care services delivery and discharge planning with the multidisciplinary team. The Case Manager facilitates communication and coordination betwee ...


  • Optum Richardson, United States

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...

  • Select Medical

    Case Manager

    2 weeks ago


    Select Medical Dallas, United States

    Overview · Baylor Scott & White Institute for Rehabilitation · Dallas, TX · Neuro Transitional Rehabilitation Center · Case Manager (RN, LMSW, PT, OT, SLP) · Hours: Monday-Friday / 7:30AM - 4:30PM · Full Time · Minimum Salary: $70,000 · Sign on bonus: $5,000 · We are cur ...

  • Prism Health North Texas

    Case Manager

    2 weeks ago


    Prism Health North Texas Dallas, United States

    Job Description · Job DescriptionOur Core ValuesThe culture at Prism Health North Texas is built on our shared Core Values. We make hiring, firing, promotion and performance review decisions based on these values and behaviors, so it is important that you also share these Core Va ...

  • Prism Health North Texas

    Case Manager

    2 days ago


    Prism Health North Texas Dallas, United States

    Job Description · Job DescriptionOur Core ValuesThe culture at Prism Health North Texas is built on our shared Core Values. We make hiring, firing, promotion and performance review decisions based on these values and behaviors, so it is important that you also share these Core Va ...