Property Manager - San Francisco, United States - Chinatown Community Dev Center

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    Description
    Job Summary
    :

    The Property Manager oversees all aspects of the designated propertys daily operations, ensuring safe living conditions for residents and a positive work environment for staff.


    The position requires a strong leader and a team player who has good conflict-resolution skills and is able to respond calmly to crisis situations.


    S/he must understand and be sensitive to the issues that face disabled or elderly residents and practice sound personnel and building management practices.

    This position requires working independently in an active and bustling neighborhood.

    Status:
    Full-time, Exempt, Regular

    Location :
    Financial District Neighborhood, San Francisco

    Hours :
    Monday through Friday, 8:30 a.m. - 5:30 p.m.

    Salary:
    $67,450 - $71,000 annually; Comprehensive Benefits

    The Organization :
    A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community.

    We own and/or manage approximately 30 affordable housing buildings serving over 3,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Franciscos Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods.

    We also build housing, develop grassroots leadership, and engage low-income residents and youth.

    Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion.

    Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply
    Job Responsibilities
    Oversees all aspects of the designated propertys daily operations, ensuring safe living conditions for residents
    Process necessary paperwork for applications, move-ins, move-outs and certifications
    Processes evictions with assistance from Supervisor
    Perform regular property management accounting on computerized accounting system
    Create all regular reports (weekly vacancy, monthly status, etc.)
    Ability to develop, implement and monitor site budgets and variance reporting
    Create/manage files for all residents and maintain integrity of applicant waiting list
    Collect rents and security deposits, and make bank deposits
    Orient new residents to building site, policies and programs
    Respond to staff or resident grievances and provide problem resolution assistance
    Verifies incomes and complies with HUD, TCAC or other regulations regarding income certifications and other documentation/correspondence. Completes annual re-certifications in a timely manner.
    Conducts annual unit inspections at time of resident re-certification.
    Report regularly to supervisor on status of buildings, program, staff and residents

    Responsible for determining, tracking and administering capital improvements and replacement programs, preventive maintenance and capital improvement programs under the direction of the Property Supervisor.

    As applicable, along with Resident Manager, attend resident meeting a minimum of once per year
    Responsible for the recruitment, interview, and selection for directly supervised position vacancies
    Orients new employees to position
    Sets and oversees employee work schedules
    Supervise, train, and oversee the work of all on-site staff
    Provides performance feedback to employees, including coaching, counseling and disciplining.
    Write and conduct performance reviews for staff supervised
    Develop work goals for staff supervised
    Ensure staff knows and follows safe work practices and policies
    Train and supervise staff in all building and emergency procedures, resident rules, record keeping
    Trains staff on emergency procedures and employee safety
    Approves timesheets and time-off requests
    Interact with collaborative agencies as needed
    Follow policies and procedures, including safe work practices
    Perform other duties as assigned

    Other
    Embody organization values (respect & compassion, empowerment, teamwork)
    Contribute to a safe and pleasant work environment
    Follow policies, procedures, and safe work practices
    Other duties as assigned
    Knowledge, Skills, and Experience
    Pleasant and professional manner with calm disposition
    Able to maintain a calm and professional demeanor in all communications with residents, vendors and staff
    Sound judgment. Ability to work effectively with wide variety of personalities
    Contribute to a safe and pleasant work environment
    Ability to work with people of diverse social, economic, and ethnic backgrounds
    Ability to work independently and exercise own judgment in problem-solving
    Good written and verbal communication skills
    Proficiency with Word, Excel, Outlook
    Willingness to do varied tasks and multi-task
    Minimum Qualifications
    High School diploma or GED equivalent
    Excellent administrative, organizational and written/verbal communication skills
    Three (3) years experience in residential property management in affordable housing
    Three (3) years prior supervisory experience
    Sensitivity to issues facing homeless, disabled, elderly, family and other diverse populations
    Certified Occupancy Specialist, Tax Credit Specialist or equivalent certification
    Proficient in CAMS, ICAMS, YARDI or similar property management software experience
    Preferred Qualifications
    Prior experience with non-profit residential property management
    Familiarity with diverse neighborhoods
    Condition of Employment
    As of January 4th, 2022, All Chinatown Community Development Center employees are required to be fully vaccinated against Covid-19. All new hires must show proof of vaccination status at the time of employment offer.

    Exemptions will be made for applicants with a valid medical reason or a sincerely held religious belief and must be submitted within a timely requested manner.

    Additional documentation may be required by CCDC if exemption is approved.
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