Property Manager - San Francisco, United States - Chinatown Community Dev Center

Description

Job Summary
:

The Property Manager oversees all aspects of the designated propertys daily operations, ensuring safe living conditions for residents and a positive work environment for staff.

The position requires a strong leader and a team player who has good conflict-resolution skills and is able to respond calmly to crisis situations.

S/he must understand and be sensitive to the issues that face disabled or elderly residents and practice sound personnel and building management practices.

This position requires working independently in an active and bustling neighborhood.

Status:
Full-time, Exempt, Regular

Location :
Financial District Neighborhood, San Francisco

Hours :
Monday through Friday, 8:30 a.m. - 5:30 p.m.

Salary:
$67,450 - $71,000 annually; Comprehensive Benefits

The Organization :
A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community.

We own and/or manage approximately 30 affordable housing buildings serving over 3,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Franciscos Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods.

We also build housing, develop grassroots leadership, and engage low-income residents and youth.

Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion.

Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply
Job Responsibilities
Oversees all aspects of the designated propertys daily operations, ensuring safe living conditions for residents
Process necessary paperwork for applications, move-ins, move-outs and certifications
Processes evictions with assistance from Supervisor
Perform regular property management accounting on computerized accounting system
Create all regular reports (weekly vacancy, monthly status, etc.)
Ability to develop, implement and monitor site budgets and variance reporting
Create/manage files for all residents and maintain integrity of applicant waiting list
Collect rents and security deposits, and make bank deposits
Orient new residents to building site, policies and programs
Respond to staff or resident grievances and provide problem resolution assistance
Verifies incomes and complies with HUD, TCAC or other regulations regarding income certifications and other documentation/correspondence. Completes annual re-certifications in a timely manner.
Conducts annual unit inspections at time of resident re-certification.
Report regularly to supervisor on status of buildings, program, staff and residents

Responsible for determining, tracking and administering capital improvements and replacement programs, preventive maintenance and capital improvement programs under the direction of the Property Supervisor.

As applicable, along with Resident Manager, attend resident meeting a minimum of once per year
Responsible for the recruitment, interview, and selection for directly supervised position vacancies
Orients new employees to position
Sets and oversees employee work schedules
Supervise, train, and oversee the work of all on-site staff
Provides performance feedback to employees, including coaching, counseling and disciplining.
Write and conduct performance reviews for staff supervised
Develop work goals for staff supervised
Ensure staff knows and follows safe work practices and policies
Train and supervise staff in all building and emergency procedures, resident rules, record keeping
Trains staff on emergency procedures and employee safety
Approves timesheets and time-off requests
Interact with collaborative agencies as needed
Follow policies and procedures, including safe work practices
Perform other duties as assigned

Other
Embody organization values (respect & compassion, empowerment, teamwork)
Contribute to a safe and pleasant work environment
Follow policies, procedures, and safe work practices
Other duties as assigned
Knowledge, Skills, and Experience
Pleasant and professional manner with calm disposition
Able to maintain a calm and professional demeanor in all communications with residents, vendors and staff
Sound judgment. Ability to work effectively with wide variety of personalities
Contribute to a safe and pleasant work environment
Ability to work with people of diverse social, economic, and ethnic backgrounds
Ability to work independently and exercise own judgment in problem-solving
Good written and verbal communication skills
Proficiency with Word, Excel, Outlook
Willingness to do varied tasks and multi-task
Minimum Qualifications
High School diploma or GED equivalent
Excellent administrative, organizational and written/verbal communication skills
Three (3) years experience in residential property management in affordable housing
Three (3) years prior supervisory experience
Sensitivity to issues facing homeless, disabled, elderly, family and other diverse populations
Certified Occupancy Specialist, Tax Credit Specialist or equivalent certification
Proficient in CAMS, ICAMS, YARDI or similar property management software experience
Preferred Qualifications
Prior experience with non-profit residential property management
Familiarity with diverse neighborhoods
Condition of Employment
As of January 4th, 2022, All Chinatown Community Development Center employees are required to be fully vaccinated against Covid-19. All new hires must show proof of vaccination status at the time of employment offer.

Exemptions will be made for applicants with a valid medical reason or a sincerely held religious belief and must be submitted within a timely requested manner.

Additional documentation may be required by CCDC if exemption is approved.
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