Contact Center Specialist, PM, Facilities- Lakeland
1 week ago
Are you interested in joining the largest employee-owned company in the United States? Do you have at least three years of customer service experience coordinating business activities or at least three years of experience in a Publix retail environment?
Responsibilities
- Responsible for providing break/fix service to a high volume of retail and support customers via phone call and email support
- Responsible for daily call management tasks including but not limited to coordination, reporting, work load leveling, analysis and escalation
Job description
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