Front Desk Receptionist - Concord Township
1 day ago
Job description
Job DetailsLevel:
Entry
Job Location:
RO Glen Mills - Glen Mills, PA 19342
Position Type:
Per Diem
Education Level:
High School
Travel Percentage:
Up to 25%
Job Shift:
Flexible Schedule
Job Summary:
The Physical Therapy Front Desk Receptionist greets, instructs, directs and schedules patients and visitors. This individual verifies insurance benefit for all PT/OT appointments and ensures all visits are properly authorized. This individual serves as liaison between patient and PT/OT Staff.
Key Accountabilities:
Increased patient satisfaction, co-pay collection, referral capture, time stamping accuracy, accuracy in demographic and insurance capture, time management (attendance and overtime), chart prep for insurance, co-pay and referral, cross training to assist in other areas
Essential Duties:
Greets patients and visitors in a prompt, courteous, and helpful manner.
Checks in patients, verifies and updates demographic and insurance information in eCW.
Update the eCW system on patients' arrival and referral information.
Utilizes eCW to enter co-payments and notes to the Business Office.
Checks out and makes patient follow-up appointment with Physical Therapy Provider.
Handles direct scheduling duties for physical therapists to include incoming patient calls and overall schedule management to maximize clinic and therapist flow including time off.
Verifies and documents physical therapy and/or DME/splint benefits for all new incoming patients.Ensures proper forms and clinical information is submitted to insurance companies to obtain insurance authorization as determined in verification process.
Track authorized PT visits, unit and time limits.Informs therapist when additional visits need to be requested and provides therapist the appropriate forms, should clinical information be required for insurance authorization for initial and ongoing visits.
Creates a new patient packet that includes: PT benefit verification form, physical or hand therapy questionnaire and prescription.Utilize eCW to scan patient documents
To include:
PT benefit verification forms, authorizations, questionnaires, prescriptions and home exercise programs.
Collects self-pay and supply payments as indicated on the fee schedules on the RI Intranet tab (Therapy tab).
Answers telephone, screens calls, takes messages, and provides information.
Assist patients with ambulatory difficulties.
Screens visitors and responds to routine requests for information.
Maintains work area and lobby in neat and orderly manner.
Re-supply front desk for the day.
Collect applicable insurance co-pay information and referrals.
Batch out and balance end of day payments.
Assist other front desk personnel in situations with irate patients.
Prepare all work for the next business day including referral number, authorization number for Physical/Occupational Therapy visits and splints.
Print out all related paperwork for patients' appointments with the therapist.
Works in conjunction with the Patient Responsible team to collect past due balances.
Attends meetings as required.
Performs related work as required.
Other duties as assigned by manager/director.
Minimum Requirements:
High School diploma or GED minimum education requirement.
Minimum of one years' experience in medical office environment.
Computer skills including, but not limited to, MS Office.
Knowledge of business office procedures & medical terminology preferred.
Office Hours:
Monday - Friday: 8:00am - 4:30pm
Schedule:
per diem; as needed
Pay Range:
$16.00/hr - $22.00/hr
Our Commitment to Employees:
Come work at Rothman Orthopaedics Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others.
This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year.
Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.
Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community.
We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences.COVID-19 Policy:
As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered.
Similar jobs
Job summary · We are looking for a friendly face to add to our team of medical receptionists Michiana Eye Center is a five-location ophthalmology and optometry practice with a commitment to the preservation and restoration of vision, · scheduling patient appointments, · managing ...
2 weeks ago
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. · Greet visitors and clients in a friend ...
1 month ago
Receiving visitors and directing them to the person or department they wish to visit. Answering inquiries either in person or through the phone. Managing the visitors' book and taking care of mails. · ...
2 days ago
We are seeking a Seasonal Front Desk Receptionist to support our front desk during peak tax season. · ...
1 month ago
This role blends front-desk coordination with hands-on clinical support in a fast-paced healthcare environment. · ...
4 weeks ago
We are actively seeking a compassionate and dedicated Weekend Front Desk Receptionist to join our Milton Home team. · High school diploma or equivalent required; · At least three years of administrative and clerical experience required; · Excellent verbal and written communicatio ...
1 month ago
This role blends front-desk coordination with hands-on clinical support in a fast-paced healthcare environment. · Check patients in and out; register patients and collect co-pays and depositsAnswer and route phone calls; schedule appointments and gather required patient informati ...
4 weeks ago
+Job summaryFront desk receptionist with medical assistant responsibilities in a fast-paced healthcare environment. · ...
4 weeks ago
This role blends front-desk coordination with hands-on clinical support in a fast-paced healthcare environment. · Check patients in and out; register patients and collect co-pays and deposits · Answer and route phone calls; schedule appointments and gather required patient inform ...
1 month ago
The concierge/receptionist performs administrative support duties including · greeting visitors, answering phones and taking messages, · filing documents and making copies, · and ensuring the security of the building. ...
1 month ago
Welcome visitors and ensure smooth communication in our office. · ...
1 week ago
We are seeking a professional and highly organized Bilingual Receptionist to manage our front desk operations and provide administrative support to our Human Resources department. · ...
1 week ago
We are currently looking for an experienced Medical Assistant to join our team. · Escorts patients to room and ensures that exam rooms are thoroughly cleaned and stocked · ...
1 month ago
Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support an ...
2 weeks ago
We are seeking a dedicated and professional Front Desk Receptionist to join our team. · The ideal candidate will be the first point of contact for patients and visitors, · ensuring a welcoming atmosphere while efficiently managing administrative tasks. ...
1 month ago
The Accounting Specialist is responsible for assisting in the full cycle of accounts payable and accounts receivable processes. · Process, code, and enter all vendor invoices and expense reports into the accounting system. · Audit vendor invoices for errors and resolve discrepanc ...
4 weeks ago
The Accounting Specialist plays a key role in supporting the company's financial operations, · compliance and reporting requirements. · ...
4 weeks ago
ADEC is a nonprofit organization located in Bristol, Indiana. · Serving both Elkhart and Saint Joseph counties, · for more than 70 years ADEC has been dedicated to empowering people with disabilities to live fulfilled lives in their communities. · We invite you to consider joinin ...
5 days ago
This is a full-time role based in Granger, IN for a Front Desk Staff member. · Responsibilities include welcoming clients managing check-ins and appointments handling phone inquiries selling membership packages and providing exceptional customer service The role also involves mai ...
6 days ago
This position is located at the Granger Surgery Center in Granger, Indiana. · , · The receptionist ensures a positive first impression by welcoming patients, visitors and staff with professionalism and care. This role oversees front desk operations, handles inquiries directs visi ...
1 month ago
+Join our team as a professional Receptionist/Administrative Assistant to ensure smooth office operations and provide exceptional customer service. Strong office management skills and proficiency with computer applications are required. Bilingual skills are a plus. · Responsibili ...
2 weeks ago