- 5+ years of experience in construction, manufacturing, production, or similarly fast-paced operational environments as a Workforce Manager.
- Prior experience administering time-tracking systems.
- Demonstrated success managing 120+ hourly employees; shift-based workforces required.
- Experience overseeing operations across multiple job sites or geographic regions.
- Strong written and verbal communication skills.
- Ability to work flexible hours, including evenings and weekends, based on operational needs.
- High accountability with exceptional attention to detail.
- Comfortable managing complex operations at scale.
- Hands-on experience with Workday for scheduling and/or labor administration.
- Experience managing teams across multiple states, ensuring compliance with varying labor laws.
- Background in construction operations, factory production, field operations, or similar environments.
- MILCON (Military Construction) exposure is a plus but not required.
- Create, publish, and maintain 24/7 rotational shift schedules on a weekly cadence.
- Manage and scale workforce scheduling from 120 to 150+ employees.
- Maintain real-time roster updates and respond to daily schedule changes.
- Administer:
- Point/attendance system
- PTO tracking
- Vacation and sick time accrual
- Attendance and infraction coordination
- Perform weekly labor services invoicing.
- Conduct quality control reviews of individual labor hours (typically via PDF review).
- Perform extensive Excel-based labor cost tracking, reconciliation, and reporting.
- Provide accurate labor data to Finance and Business Strategy teams.
- Support workforce analytics, including:
- Workforce planning
- Demand and headcount forecasting
- Hiring projections
- Dashboard/report development for cost control
- Partner with the Purchasing Manager to create and manage purchase orders (POs).
- Collaborate with Accounting/Finance to ensure accurate labor cost allocation and offloading.
- Escalate operational issues promptly to maintain workforce compliance and operational standards.
- Workday (primary scheduling and labor administration platform).
- Procore & Procore Pay (system of record; used for checklists, approvals, and payments).
- Business Intelligence tools (for labor cost QC and data visualization).
- No Palantir Foundry experience required.
- Recommend and implement strategic workforce planning initiatives.
- Collect, interpret, and present workforce metrics for improved operational efficiency.
- Provide insights to leadership on labor demand, staffing needs, cost trends, and optimization opportunities.
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Workforce Manager - Austin - Insight Global
Description
Role Overview
Our client is seeking a Print Operations Workforce Manager to oversee large-scale workforce scheduling, labor administration, and operational compliance for a fast-paced, multi-location print operations environment. This leader will manage 120–150+ hourly, shift-based employees across various job sites and time zones. The role requires mastery of scheduling, time tracking, labor cost validation, and real-time workforce coordination.
This is a demanding, hands-on position ideal for someone who thrives in dynamic, high-accountability environments with constant movement, complex scheduling, and operational urgency.
Required Skills & Experience
Nice to Have
Key Responsibilities
Scheduling & Workforce Administration
Labor Tracking, Cost Control & Reporting
Cross-Functional Collaboration
Systems & Tools
Workforce Planning & Analytics
What Makes This Role Unique
This is a mission-critical operations role supporting a rapidly evolving environment. It requires resilience, confidence, and the ability to manage large-scale labor operations with high precision. If you excel in complexity, thrive in momentum-heavy operations, and enjoy making order out of chaos, this is the job for you.
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