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    Academic Support Associate - Atlanta, United States - Mercer University

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    Description

    Application Instructions:

    External Applicants:
    Please upload your resume on the Apply screen.

    Your application will automatically populate your resume details, and you may verify and update data on the My Information page.


    IMPORTANT:

    Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page.

    Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting.

    The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.


    Current Mercer University Employees:
    Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search bar. Locate the position and click Apply.


    Job Title:
    Academic Support Associate


    Department:
    Instruction, College of Nursing


    College/Division:
    College Of Nursing


    Primary Job Posting Location:
    Atlanta, GA 30341


    Additional Job Posting Locations:
    (Other locations that this position could be based)


    Job Details:

    The Academic Support Associate provides direct assistance to members of administration, faculty, staff, and students in the College of Nursing.

    The academic support associate uses judgment, teamwork, and initiative in supporting the College of Nursing faculty, students, and staff, as well as the university-wide community.

    Duties are accomplished independently within well-defined procedures, and some tasks may require direct supervision from faculty or members of administration.

    The academic support associate maintains excellent communication skills, which fosters working relationships with all members of administration, faculty, students, and staff, the university-wide community, and outside institutions.



    Responsibilities:

    • Provides administrative support for the coordination and administration of the degree programs, e.g., initiating recurring administrative processes related to the academic calendar, assisting with correspondence/reports, assisting in the completion of reports and questionnaires by researching and gathering the required information, and managing of software systems.
    • Maintains various programmatic databases and/or spreadsheets, with an emphasis on accuracy and error reduction.
    • Assists in the admission and registration of students.
    • Assists faculty by answering questions and providing information, locating desired information and materials, and assisting with the management of clinical placement of students.
    • Provides assistance to students with questions about classes, clinical, registration, permissions, etc. using established guidelines, and connects students to appropriate individuals when student questions are outside their scope or understanding.
    • Maintains excellent communication and fosters working relationships within the GBCN, the university, and outside institutions.
    • Participates in the organization and coordination of GBCN events as directed.
    • Uses innovation and creativity to improve workflow efficiencies and processes within the management and delivery of programs.

    Qualifications:
    A high school diploma/GED and two years of administrative support experience are required.

    Candidates must be proficient in the use of Microsoft Office and other software programs for data entry and data retrieval to maintain program databases for programmatic outcome measures and to complete reports.



    Knowledge/Skills/Abilities:

    • Ability to manage software to enter/track/evaluate student credentialing data
    • Communicates effectively, verbal and written, while performing job functions daily and fosters working relationships with colleagues
    • Demonstrates initiative and creativity to improve workflow

    Background Check Contingencies:
    Criminal Background Check


    Document Attachments:
    Resume

    Cover letter

    List of references with contact information

    We are looking to hire this position on July 1 or after.

    Scheduled Weekly Hours:

    37.5


    Job Family:
    Staff Clerical Non-exempt


    EEO Statement:
    AA/EEO/Veteran/Disability

    Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.

    #J-18808-Ljbffr


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