Fintech Customer Support Representative - Knoxville - Arise Virtual Solutions Inc.

    Arise Virtual Solutions Inc.
    Arise Virtual Solutions Inc. Knoxville

    2 days ago

    Description
    Fintech Customer Support Representative Job Description

    We are seeking customer-focused individuals to help support callers with financial transactions in a fast-paced, high-call volume program available through the Arise Platform.

    As a Fintech Customer Support Representative, you will receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. You will deliver excellent service by actively listening and helping callers uncover the best solution.

    Key Responsibilities:
    • Receive inbound calls and resolve issues related to electronic payments and services.
    • Deliver excellent customer service by actively listening and helping callers find solutions.

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