- Respond promptly to customer inquiries via email, live chat, video, phone, and social media channels
- Elevate serious complaints or issues that require external assistance
- Liaise with colleagues or managers to find optimal solutions for customer issues
- Identify recurring problems and suggest improvements to management
- Maintain a polite, helpful, and professional demeanor at all times
- Gather and share customer feedback with colleagues and other departments
- Stay up-to-date with new products and services
- Attend workshops and meetings as required
- Provide training to new customer service agents
- Ensure client confidentiality at all times
- Bachelor's degree in business, communications, or a related field (high school diploma or GED accepted)
- Practical experience with help desk software, such as Zendesk, and CRM software, such as Salesforce Sales Cloud
- Previous experience in a customer service role preferred
- Ability to respond under pressure and make sound judgments
- Excellent problem-solving skills and written/verbal communication skills
- Flexibility to work irregular hours when needed
- Advantageous: second language proficiency and positive attitude
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Retail Care Specialist
1 week ago
flowerz WashingtonOur Mission · At flowerz, we strive to connect communities with responsibly sourced products and drive the industry forward through education, advocacy, and community involvement. · The Care Specialist plays a vital role in providing our patients and community with a delightful e ...
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Customer Care Specialist
2 days ago
Top Secret Clearance Jobs WashingtonAbout the Job · We are seeking a Customer Care Specialist to deliver exceptional customer service to our in-person visitors. As the first point of contact, you will provide warm greetings and initial assistance for technical inquiries while supporting various IT-related tasks. · ...
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Transition Care Specialist
2 days ago
Caring Transitions WashingtonWashington, DC · We are a family dedicated to making a genuine difference in the lives of seniors and their families at Caring Transitions of Washington, DC - North. We seek compassionate individuals to join us as Team Members, driven by a desire to impact lives positively. · Pur ...
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Transition Care Specialist
4 days ago
Caring Transitions WashingtonJob Description · We are seeking compassionate and dedicated individuals to join our team as Team Members, people who are driven not just by the paycheck but by a profound desire to impact the lives of those we serve positively. · Key Responsibilities: · Assist clients with vario ...
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Carpet and Floor Care Specialist
2 days ago
Georgetown University WashingtonJob Title: Carpet and Floor Care Specialist · Job Summary: · Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Ou ...
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Carpet and Floor Care Specialist
1 day ago
Georgetown University WashingtonLocated in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs and a global perspective. Our community is a tight knit group of individuals interested in intellectual inquiry and making a difference. · The Custodian performs general and s ...
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Intake & Scheduling Specialist Home Care
1 day ago
Human Touch Home Health Care WashingtonJob Title: Intake Specialist · Overview: Human Touch Home Care is seeking a qualified Intake Specialist to join our team in Colorado. This role requires excellent communication skills, organizational abilities, and attention to detail. · Responsibilities:Perform authorization, in ...
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Specialty Sales Consultant
1 week ago
Disability Solutions WashingtonJob Description · The Specialty Sales Consultant Neuroscience is responsible for direct promotion of Jazz Pharmaceuticals' products, and the development and management of business relationships with therapeutic specialists within an assigned geographical territory. · Key Responsi ...
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Medical Doctor
7 hours ago
Metrohealthdc WashingtonA primary care physician is a healthcare professional who specializes in providing comprehensive and holistic care to patients. · Description · They focus on preventative medicine, managing chronic conditions by assessing, diagnosing, and treating a wide range of medical issues. ...
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Travel Registered Respiratory Therapist
4 days ago
Travel Nurses, Inc. Washington, DC, United StatesOur team at Travel Nurses, Inc. is seeking a travel Registered Respiratory Therapist to work in Washington, District of Columbia. This is a 13-week contract for 48 hours per week with 12-hour night shifts. As a travel nurse with us, you can expect an onboarding process that is de ...
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Clinical Pharmacy Specialist
7 hours ago
Children's National Medical Center WashingtonJob Description - Clinical Pharmacy Specialist · The Clinical Pharmacy Specialist will serve as a representative of pharmacy in all aspects of the care provided by the pharmacy department. They will review and provide oversight of pharmacy and organizational policies and procedur ...
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behavioral health specialist bilingual
4 days ago
Whitman-Walker WashingtonAbout the Role: · We are seeking a highly qualified and experienced Bilingual Behavioral Health Specialist to provide culturally sensitive and linguistically appropriate behavioral health services to our diverse patient population. This specialist will work closely with our medic ...
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Clinical Pharmacy Specialist
7 hours ago
U.S. Department of Veterans Affairs WashingtonThis position offers a unique opportunity for clinical pharmacy specialists to advance their careers and make a meaningful impact in patient care. · Job Summary · The Clinical Pharmacy Specialist will function at the highest level of clinical practice, serving as an advanced prac ...
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Locum Physician Pediatrics
3 days ago
Aya Locums WashingtonJob DetailsProfession: Physician Specialist · Compensation: $120-$135/hour · Assignment Duration: 40 Weeks · Schedule: Five (5) x Eight (8)-Hour Shifts, 7:00 PM - 3:00 AM · Openings: One (1) · Required Experience: At least one year of experience in a similar field · Responsibilit ...
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Travel Nurse RN
2 hours ago
Travel Nurses, Inc. WashingtonJob Title · We are seeking a Maternal - Newborn RN for an immediate opening in Washington, District of Columbia. · Specialty: Maternal - Newborn · Discipline: RN · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Employment Type: Travel · The ideal candidate will have 1 ...
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MADE at Bond, Associate Veterinarian
6 days ago
TBWA\Chiat\Day WashingtonMADE at Bond Vet · We are on a mission to strengthen the human-animal bond through better pet care. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. · About MADE at Bond Vet · We've created a structured, supportive program that mentors ...
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Mental Health Specialist
1 week ago
Educare DC WashingtonJob Description · Mental Health Specialist · The Mental Health Specialist will work with a team, including families, to develop and implement individualized behavior plans for children ages birth to 3, as well as individualized classroom interventions. · These plans not only spec ...
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Field Clinical Specialist- Washington DC
15 hours ago
Disability Solutions WashingtonJob Title: Field Clinical Specialist · Johnson & Johnson is hiring for a Field Clinical Specialist to be located in Washington, DC. · At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases a ...
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Travel Nurse RN
2 days ago
Travel Nurses, Inc. WashingtonJob Title · Travel Nurses, Inc. is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing position in Washington, D.C. · Key Responsibilities: · Specialty: ICU - Intensive Care Unit · Discipline: RN · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Em ...
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Child Life Specialist
3 days ago
MedStar Health WashingtonChild Life Education Specialist · We are seeking a Child Life Education Specialist to join our team at MedStar Health. · About the Position · This role involves helping children and their families cope with the challenges of hospitalization and medical procedures. You will assess ...
Customer Care Specialist - Washington - QT Communications & Technology

Description
Job Title: Customer Service SpecialistWe are seeking a highly analytical and friendly customer service specialist to join our customer care team. This role involves answering customer queries, resolving issues via various channels, maintaining knowledge of products and services, obtaining customer feedback, and providing training to new hires.
A top-notch Customer Service Specialist will demonstrate excellent time management skills, be passionate about customer service and self-improvement, and showcase exceptional communication skills.
Key Responsibilities:
Requirements:
Desirable Skills:
• Time Management
• Pressure
• Software
• Customer Service
• Business
• Communication
• Sales
• Training
• Management
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Retail Care Specialist
flowerz- Washington
-
Customer Care Specialist
Top Secret Clearance Jobs- Washington
-
Transition Care Specialist
Caring Transitions- Washington
-
Transition Care Specialist
Caring Transitions- Washington
-
Carpet and Floor Care Specialist
Georgetown University- Washington
-
Carpet and Floor Care Specialist
Georgetown University- Washington
-
Intake & Scheduling Specialist Home Care
Human Touch Home Health Care- Washington
-
Specialty Sales Consultant
Disability Solutions- Washington
-
Medical Doctor
Metrohealthdc- Washington
-
Travel Registered Respiratory Therapist
Travel Nurses, Inc.- Washington, DC, United States
-
Clinical Pharmacy Specialist
Children's National Medical Center- Washington
-
behavioral health specialist bilingual
Whitman-Walker- Washington
-
Clinical Pharmacy Specialist
U.S. Department of Veterans Affairs- Washington
-
Locum Physician Pediatrics
Aya Locums- Washington
-
Travel Nurse RN
Travel Nurses, Inc.- Washington
-
MADE at Bond, Associate Veterinarian
TBWA\Chiat\Day- Washington
-
Mental Health Specialist
Educare DC- Washington
-
Field Clinical Specialist- Washington DC
Disability Solutions- Washington
-
Travel Nurse RN
Travel Nurses, Inc.- Washington
-
Child Life Specialist
MedStar Health- Washington