Contact Center Fraud Analyst - Buffalo
1 month ago

Job summary
The Contact Center Fraud Analyst is part of a dedicated team tasked with providing support to customers who are impacted by a fraud event.
Responsibilities
- Deliver best-in-class customer experience to both internal and external customers while achieving service levels, quality standards , and designated performance targets
- Supporting various fraud related activities, including investigating and resolving reported external frauds...
Job description
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