Overnight Supervisor - West th Street New York, New York, United States
1 day ago
Job description
DescriptionFUNCTION
The Overnight Supervisor is responsible for ensuring the program's sites are fully staffed and directly supervises
Overnight Youth Counselors. The Overnight Supervisor develops daily programming and addresses staff and client
concerns by resolving grievances and following up on incident reports. They ensure the daily needs of clients, staff, and
sites are met by maintaining a physically and psychologically safe and affirming environment.
TOP RESPONSIBILITIES
● Develops and maintains the program's coverage schedule on a monthly and day-to-day basis.
o Coordinate and distribute site staffing schedules; fill or cover shifts as needed.
● Serve as on-call support twice per month, as needed. (Rotate with Program Director)
● Provide overnight supervisory support and conduct regular supervision with Youth Counselors.
o Conduct weekly or bi-weekly supervision for full-time and part-time overnight staff, as needed.
● Address and resolve grievances from staff and clients.
● Hire youth counselors and ensure the program is fully staffed.
● Provide on-the-job training for new hires and ongoing training to existing staff.
● Participate in weekly staff meetings as required and communicate updates and concerns to the overnight
program team regarding clients.
● Ensure facilities/IT work orders are submitted and followed up on in a timely manner.
● Ensure clients are connected to services and engaging with their care team, including Case Managers, Mental
Health Specialists, Health Counselors, and Career Readiness.
● Ensure accurate and timely record-keeping, including:
o Site log books
o Incident reports (submission to PTS)
o Incident report, fire drill, invoices, and group note binders
o Incentives and consequences tracker
o Resident metrocards and check requests
● Facilitate day-to-day crisis management and de-escalation among clients.
● Lead weekly staff meetings.
● Attend weekly supervision.
Training/Experience in youth social services required.
TECHNICAL SKILL REQUIREMENTS
● Proficient in Microsoft Office and Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
● Ability to navigate and utilize online ordering systems for supplies and food.
● Strong written communication skills for documentation and report writing.
● Basic knowledge of IT troubleshooting and the ability to submit and follow up on work orders.
● Familiarity with crisis management tools and de-escalation techniques.
● Knowledge of harm reduction principles and strategies
● Competent communication & writing skills.
● Proficient in managing conversations regarding sexual activity and substance use
PREFERRED QUALITIES
● Must be highly organized and have the ability to work independently and across teams.
● Experience working with adolescent/young adult populations, especially within LGBTQ+ and homeless
communities.
● Knowledge of psychosocial needs and challenges faced by LGBTQ+ and homeless youth.
● Strong leadership skills, previous supervisory experience preferred.
● Excellent interpersonal skills and the ability to provide empathetic support.
● Ability to handle crises calmly and effectively, utilizing appropriate de-escalation techniques.
● Willingness and ability to work flexible hours, including weekends and holidays.
● Willingness to travel between sites.
● Six months to one year of housing experience preferred.
Schedule
35 hours/Week. 10pm to 6am (Monday, Tuesday - Remote, Thursday, Friday), 12pm - 8pm (Wednesday). On-call
rotation with the program director.
Bilingual (Spanish) speaking encouraged to apply. Transgender and gender non-conforming people are encouraged to
apply.
The Ali Forney Center is an equal-opportunity employer. We are committed to creating a diverse and inclusive work
environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national
origin, genetics, disability, age, or veteran status. We encourage candidates of all backgrounds to apply.
Similar jobs
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warrio ...
2 days ago
The Overnight Supervisor is responsible for ensuring the program's sites are fully staffed and directly supervises Overnight Youth Counselors. · The position involves developing daily programming and addressing staff and client concerns by resolving grievances and following up on ...
1 month ago
Description · About Chelsea Piers: · At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the ...
2 days ago
The housekeeping · Supervisor is responsible for ensuring that the standards of cleanliness are met. · ...
1 week ago
Assists with the scheduling and supervision of the Stock Crew as well as with the normal operational flow of the department. · ...
1 month ago
The Overnight Supervisor is responsible ensuring housing sites are fully staffed directly supervise Overnight Youth Counselors develop daily programming addresses staff resident concerns by resolving grievances following up incident reports ensure daily needs residents staff site ...
1 month ago
The Overnight Supervisor is responsible for ensuring housing sites are fully staffed and directly supervise Overnight Youth Counselors. · The Overnight Supervisor develops daily programming, · addresses staff and resident concerns by resolving grievances and following up on incid ...
2 weeks ago
The Overnight Supervisor is responsible for ensuring housing sites are fully staffed and directly supervise Overnight Youth Counselors. · ...
1 month ago
The Overnight Supervisor is responsible for ensuring housing sites are fully staffed and directly supervise Overnight Youth Counselors. · Develops and maintain the program's coverage schedule on a monthly and day to day basis. · Serve as on-call support twice per month as needed. ...
1 month ago
We consider our Supervisors as a part of our management team. Our Supervisors play a very essential role in supporting the management staff with meeting the needs of the operation and responding to employee and guest needs. · Ensure employees perform their duties as required · Mo ...
1 week ago
Supports management team with meeting the needs of operation and responding to employee and guest needs.Must be at least 21 years of ageHigh school education or equivalent; some college is preferredClean driving recordAble to read and speak the English language sufficiently ...
1 month ago
PBS Facility Service is seeking an Overnight Doorman Supervisor to lead and manage a team of doormen during nighttime hours. · ...
1 month ago
PBS Facility Service is seeking an Overnight Doorman Supervisor to lead and manage a team of doormen during nighttime hours, · ensuring the continual delivery of exceptional service to our clients. · Flexibility to work evening and weekend hours as needed. · ...
1 week ago
Job Title: Field Supervisor – Overnight Shifts Available · Location: New York City Metropolitan Area · Work Type: Full Time Employment Opportunities are Available · Pay Rate: Competitive pay-rate ranging $ $26.00/hour with benefits · Experience: 2-3 years of security supervisor e ...
2 days ago
Field Supervisor – Overnight Shifts Available is a job title that requires experience and qualifications in security supervision. · ...
2 weeks ago
The Operations Supervisor oversees drivers and other members of the management team to implement tactical initiatives to drive functional excellence and budget achievement. · Lead drivers to exceed productivity goals. · Create routes to maximize density and improve efficiency. · ...
2 weeks ago
Job summary - · The Night Audit Supervisor is responsible for greeting and checking-in/checking-out hotel guests courteously and efficiently, process all payments according to established hotel requirements, make recommendations, advise and sell rooms and related services, provid ...
2 days ago
The Overnight Route Operations Supervisor is responsible for supervising the collections activities in one or more lines of business. The supervisor oversees drivers, helpers, and other members of the management team to ensure adherence to all accident prevention programs and lea ...
2 weeks ago
· The Operations Supervisor oversees drivers and helpers to ensure adherence to safety standards and efficient route operations. · ...
2 weeks ago
Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operat ...
21 hours ago