Director, Credit Analytics - Atlanta - Corpay

    Corpay
    Corpay Atlanta

    4 hours ago

    Description

    Director, Credit Analytics

    Copay is hiring a Director, Credit Analytics within our Risk division. This role falls under North American Fuel and is located in Atlanta. The Director will increase revenue, reduce bad debt, and improve customer retention on over 150000 customers.

    Working closely with cross-functional stakeholders, the Director will play a pivotal role in delivering Copays mission. We seek strong leadership skills, business acumen, and deep technical analytical skills to lead analysts uncovering actionable insights.

    1. Rebuild and Launch a New ML Model Identify weaknesses performance limitations in existing account mgmt model led team of internal risk analysts external data scientists rebuilding account management ML model enhancing performance accuracy expanding application new programs early life monitoring bad debt reduction revenue-generating initiatives
    2. Control Bad Debt through Comprehensive Tightening Actions Develop execute multi-phase ongoing monthly account mgmt strategy reducing exposure high-risk accounts detailed analysis targeted tightening actions delinquency rates write-offs reduced balancing revenue goals net revenuenegative accounts maintaining portfolio health mitigating credit risk
    3. Improve Customer Retention with New Credit Policies Propose implement automate proactive customer-initiated credit limit increase programs reducing customer attrition initiatives aligning portfolio health business objectives keeping losses approved budgets collaborating credit operations trained manual review team streamlining customer requests workflows resulting faster processing times improved customer experiences operational bottlenecks removed
    4. Increase Revenue Through Targeted Strategy Beyond traditional CLI leverage data-driven analysis identifying opportunities increasing total customer spend adjusting delinquency lock timing past behavior risk level future revenue potential lead test learn campaigns A/B testing validating key hypotheses laying groundwork strategic initiatives enhanced efficiency reporting automation streamlining reports developing KPIs creating Tableau dashboards senior leadership easier monitoring portfolio health early identification abnormal patterns elevated risk automating reporting Alteryx significantly improving work decision-making capabilities

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