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Williamsburg

    Host/Hostess - Williamsburg, United States - Williamsburg Winery

    Williamsburg Winery
    Williamsburg Winery Williamsburg, United States

    3 weeks ago

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    Description
    The Williamsburg Winery is looking for a friendly and enthusiastic host or hostess who provides excellent customer service in a fun work environment. The ideal candidate is outgoing and possesses the ability to greet incoming and departing guests in a warm and welcoming manner.

    Responsibilities:
    • Make memorable first and last impressions as guests enter and exit the restaurant.
    • Coordinate and communicate with guests regarding seating, schedule and maintain reservations, monitor activity to determine seating and dining flow
    • Guide guests to their table, present them with clean menus, and offer suggestions to enhance the dining experience
    • Performs opening and closing duties as needed, assists others with side work including, but not limited to, cleaning, stocking, rolling silverware, etc.
    • Helps fellow team members and other departments wherever necessary to maintain positive working relationships
    • Answer incoming calls to the winery and address customer inquiries
    • Security/Compliance/Occupational Health & Safety:
      • Properly secure the building if the last to leave
      • Monitor the presence and activities of any outside personnel such as videographers
      • Ensure compliance with all applicable laws and regulations to include, but not limited to, ABC regulations, VDACS, and OSHA
      • Regularly sanitize and disinfect various guest and team member touch points
      • Report any injury, accident and/or foodborne illness incidents to management
      • Comply with relevant workplace safety regulations
    Job Requirements:
    • Excellent communication skills
    • Positive attitude
    • Able to stand for long periods of time
    • Available to work nights, weekends, and holidays
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