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- Maintain a caseload of potential clients and follow up with them regularly
- Serve as liaison between contracts and clients to ensure eligibility for services
- Schedule nursing assessments as needed to assess patients in their homes
- Screen patients to determine the best level of care; obtain all required paperwork
- Manage the referral intake process from initiation through admission statuses; generate daily referrals through the E-Pace system
- Assess patient eligibility for homecare services
- Gather patient documentation and obtain insurance information to clear patients for services
- Analyze weekly status update reports from agency contracts and complete necessary paperwork
- Ensure timely communication with the Intake Manager, team members, and marketing team
- Collaborate with various departments to schedule assessments and gather clinical and demographic data
- High School diploma from an accredited school or GED equivalent
- Bilingual in Spanish required
- Experience working with Epaces & Salesforce a plus
- Strong sense of urgency and ability to meet deadlines
- Personable and professional demeanor
- Familiarity with CDPAP/ MLTC programs
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- Able to work in a team environment
Intake Specialist - New York - True Care

Description
Job Title
Intake Coordinator
Job Summary:
The Intake Specialist works with patients, referrals, and Community Outreach Representatives to facilitate setting up services for new and existing clients to receive homecare. He/she is responsible for processing daily referrals received from sources such as hospitals, nursing homes, community physicians, online campaigns and also assist patients with eligibility and guide them through all service options to receive the best care based on their needs.
Key Responsibilities:
Requirements:
Salary: $24 - $27 per hour
Company Overview: Empowering Health, Enriching Lives: True Care's Enduring Mission
We stand as a beacon of compassion and excellence in home healthcare, committed to enhancing the quality of life for individuals and families. Our mission is to provide holistic, personalized care that empowers health and enriches lives.
We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness.
We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness.
Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time.
We don't just offer home healthcare – we offer hope, healing, and a brighter tomorrow.
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Diversion Intake Specialist
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City of New York- New York
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