- Make timely and thorough contacts to assess coverage, liability, and damages for complex claims.
- Determine coverage, establish reserves, and adjust claims promptly as needed.
- Select and manage internal and external resources, such as adjusters and attorneys, for claim resolution.
- Negotiate fair claim settlements within assigned authority level and provide recommendations for claims exceeding that level.
- Document all relevant activities clearly and make recommendations for further actions when necessary.
- Anticipate and address customer needs effectively, both internally and externally.
- Provide guidance and training to less experienced claim representatives.
- Stay updated on state license requirements and participate in ongoing education.
- Maintain a strong understanding of regulatory and legal landscapes.
- Demonstrated expertise in claims handling and legal environments for the relevant business unit.
- Strong analytical, negotiation, decision-making, and organizational skills are essential.
- Excellent communication skills, both written and verbal, are required.
- Ability to work independently and collaboratively with diverse groups.
- High level of accuracy, attention to detail, and project follow-through.
- Capacity to handle confidential information and thrive in a fast-paced environment.
- Proficiency in Microsoft Office suite and other claims tracking tools.
- Up-to-date knowledge of industry trends, legislative issues, and market conditions.
- Bachelor's degree or equivalent experience is a must.
- JD may be necessary depending on business unit needs.
- Minimum 5-7 years of experience in handling highly complex commercial Surety claims.
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Surety Claims Examiner - Blue Bell, United States - Intact Insurance
Description
Job Title: Surety Claims Examiner at Intact Insurance Specialty Solutions
We have an exciting opportunity for a talented Surety Claims Examiner to join our expert Surety team in Blue Bell, PA, or work remotely from anywhere in the country. As a Surety Claims Examiner, you will focus on handling and resolving intricate and unique claims through thorough investigation, evaluation, and resolution. Operating independently within established guidelines, you will have the authority to make crucial decisions regarding claim coverage and settlements, especially concerning claims with potential litigation involvement.
Responsibilities:
Intact Insurance Specialty Solutions offers competitive salaries based on various factors and provides additional bonuses and comprehensive benefits, including 401(k) savings, paid time off, medical coverage, life insurance, and more. Join us in delivering tailored insurance solutions to diverse industries and protecting businesses nationwide.
About Intact Insurance Specialty Solutions
Intact Insurance Specialty Solutions is renowned for its expertise in the insurance market. We offer customized solutions supported by risk control and claims services, tailored to our customers' needs. With a dedicated team, we protect numerous industries with specialized coverages and exceptional services.