Founding BizOps Lead - New York - Noto

    Noto
    Noto New York

    1 week ago

    Description
    About Noto
    Noto is building the AI native operating system for after school businesses like tutoring centers, music schools, and sports academies. Our mission is to power the 150K after-school businesses across the U.S. with a unified platform that replaces spreadsheets and outdated tools.
    We recently raised a $3.8 M seed from Base10 Partners and South Park Commons.
    Founded by two technical founders - AJ Ding (CEO) and Steve Wang (CTO) - we're based in NYC and assembling a small, exceptional team of builders who care deeply about craft, users, and impact.
    Join us to build software that empowers small-business owners in local communities
    (us at karaoke with one of our favorite customers)
    Team Background
    AJ Ding (CEO) - Second-time founder and previously built an AI recruiting company. He was a machine learning engineer and data scientist at Quora, Lyft, & Meta. He studied Statistics at Yale and most importantly, he comes from a family of small business owners.
    Steve Wang (CTO) - Former Head of Engineering at Nitra (a16z backed vertical SaaS). He's worked in data science and engineering at Lyft. He studied math at Harvard, and his family is from Canada.
    Location
    • 4 days in-office (Union Square area)
    • 1 day remote per week
    • 1 week per quarter work from anywhere
    • Occasional travel for team off sites and customer visits
    Work Culture
    • High Camaraderie: We are in the trenches together and celebrate our collective success.
    • Low Ego: We believe in collaboration over hierarchy . We have a flat decision-making structure-great ideas can come from anywhere.
    • High Output: Expect an intense, high-growth environment - roughly 55-60 hours on average. We invest that time because every week moves the product forward and our users closer to success.
    • Have Fun: Hackathons in Mexico City , karaoke with customers, team off-sites.
    • Growth Mindset: We attend industry events and learn directly from our users.
    The Role
    We're hiring a Founding BizOps Lead who will partner directly with our CEO (AJ) to build the operational backbone that powers Noto's next phase of growth.
    This is a critical role, as operations will shape how we scale, deliver for customers, and maintain speed as the team grows. You'll design processes from first principles, solve cross-functional bottlenecks, and create the systems that enable Noto to move from a scrappy startup to an industry-defining company.
    You will:
    • Drive operational execution - build and manage company-wide processes, run planning cadences, ensure teams stay aligned, and keep our priorities moving with speed and clarity.
    • Collaborate cross-functionally - partner with Product, Engineering, Design, Customer Success, Sales, and GTM to surface insights, streamline workflows, and strengthen how information flows across the company.
    • Build with ownership - take on ambiguous, high-impact projects end-to-end: from diagnosing bottlenecks to designing solutions to implementing and measuring results.
    • Shape company strategy & systems - develop the operating models, dashboards, rituals, and decision frameworks that will support Noto's next three years of growth.
    • Unblock and empower the team - act as a first-line problem solver for operational, analytical, and strategic questions, helping teams move faster and make better decisions.
    Ideal Candidate
    • Comfortable owning and leading complex, cross-functional projects from idea to execution.
    • Hungry for growth and impact - you want outsized responsibility, fast learning cycles, and a role where your work shapes the company's trajectory.
    • Thrives in ambiguity and can bring structure, clarity, and momentum to undefined problems.
    • Deeply motivated by helping small businesses succeed and energized by spending time with users.
    • 2+ years of experience in strategy, operations, consulting, finance, BizOps, Chief of Staff roles, or other analytical/operational functions.
    • Strong analytical and systems-thinking skills - comfortable with data, process design, dashboards, and operational tooling (Notion, HubSpot, SQL a plus).
    Compensation & Perks
    • Competitive pay and meaningful equity
    • Office lunch and a stipend for work-related expenses
    • Company Retreats - Join us for team retreats to bond, recharge, and plan the future together
    • 100% company-paid benefits
    Interview Process
    • 30 min behavioral
    • 45 minute operational case study
    • Onsite (in NYC) to experience a day in the life
    Why Work With Us
    • Serve everyday people in local communities and make a large impact in an underserved market
      • "Y'all are incredible and have made such a difference in my life in ways both professional and personal. I'm grateful and indebted." - Noto Customer
      • Each customer averages over 6 hours of usage / day
    • Work with a smart, collaborative, ambitious, and caring team
    • Fast paced environment
    • High level of ownership
    • Fun founders + team off-sites
    Sound Interesting?

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