Resolutions Specialist - Phoenix
1 month ago

Job summary
This position plays a key role in ensuring that our homeowners receive the highest quality client service with their requests for research within our team,Responsibilities
• Answer homeowner inquiries received from the contact center by conducting research and coordinating with back office teams for a resolution within a specific time frame to meet our Service Level Agreements for Client Experience.• Respond via chat to homeowner inquiries received from the contact center by conducting research and coordinating with back office teams for a resolution within a specific time frame to meet our Service Level Agreements for Client Experience.
Qualifications:
• Can type 45 WPM or more with 90% accuracy.Job description
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