- Ensure partner data loads to EAB marketing platform meet SLA compliance standards through active monitoring, troubleshooting, and issue resolution
- Ensure EAB data return to partners meets SLA compliance standards
- Define, build, and maintain partner data dictionaries and layouts
- Actively maintain a queue of production support work to ensure team is meeting SLA compliance standards
- Troubleshoot data issues in campaigns and analytics reported by partners and internal teams
- Communicate with Data Transformation and Reporting team to perform any necessary transformation and configuration changes for live partners
- Communicate with partners, written and orally, about EAB's data integration methodology
- Manage cross-team relationships to ensure data availability and accuracy requirements are met
- Bachelor's Degree in a business, technical, or quantitative field of study
- 1+ years of relevant professional experience
- Effective and flexible communication skills, including verbal communication and presentation abilities
- Proficiency with Microsoft Office (Excel, PowerPoint, Word, Outlook)
- Demonstrated aptitude and desire to validate and normalize large quantities of raw data
- Exceptional attention to detail is a must
- Self-motivated and results-driven workstyle
- Ability to thrive in a fast-paced, partner-focused, team environment
- Demonstrated proficiency in data intake and manipulation in an SQL, Oracle, or other structured database environment (SQL preferred)
- Tableau, Good Data, MicroStrategy, or other Business Intelligence Visualization software experience preferred
- Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB's
- Medical, dental, and vision insurance plans; dependents and domestic partners eligible
- 20+ days of PTO annually, in addition to paid firm and floating holidays
- Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
- 401(k) retirement savings plan with annual discretionary company matching contribution
- Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
- Employee assistance program with counseling services and resources available to all employees and immediate family
- Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
- Gender affirming care coverage
- Fertility treatment coverage and adoption or surrogacy assistance
- Paid parental leave with phase back to work program for birthing and non-birthing parents
- Access to milk shipping service to support nursing employees during business travel
- Discounted pet health insurance coverage for dog and cat family members
- Company-provided life, AD&D, and disability insurance
- Financial wellness resources and membership in a robust employee discount program
- Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
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Associate Partner Data Manager, Enroll360 - Richmond, United States - EAB
Description
The Role in Brief:
Associate Partner Data Manager, Enroll360
The Associate Partner Data Manager will serve as a primary data contact for partners who are out of implementation with live marketing campaigns in the field. Associate Partner Data Managers will help ensure a timely, robust data integration for all live partners for the life of their contract through active load monitoring, proactive troubleshooting, and issue resolution. Associate Partner Data Managers will also address questions raised by partners and internal stakeholders on the validity of data in campaigns and analytics and work with the Data Transformation and Reporting team to implement any necessary transformation or configuration changes. They will ensure that issues are triaged, troubleshot, and resolved quickly per service level agreements set forth for the Partner Data Management team.
This position will be based in Richmond, VA.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.
Primary Responsibilities:
Basic Qualifications:
Ideal Qualifications:
If you've reached this section of the job description and are unsure of whether to apply, please do At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Compensation:
The anticipated starting salary for this role is $48,000 per year.
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
Benefits kick in day one; learn more at .
