- Lucrative commission-based payment structure with unlimited earning potential
- Healthy work-life balance with a 5-day workweek
- A nurturing company culture that fosters professional advancement
- Sundays off at the dealership
- Affordable medical, dental, and vision insurance options
- Benefits like life insurance, disability coverage, paid time off, and holiday pay
- Employer contributions to 401(k) retirement savings plan
- Discounts for employees and their families on vehicle purchases and service
- Access to an employee assistance program, volunteer initiatives, and more
- Welcome customers to the service drive, confirm scheduled services, note any vehicle concerns, and create work orders
- Inform customers about required services and technician recommendations, offer repair estimates, obtain approvals, and handle payments
- Prioritize necessary services, oversee vehicle repair progress, and keep customers updated on timelines, costs, and any changes
- Build customer loyalty through exceptional service and relationship-building
- Minimum 1 year of sales or service advisor experience at a luxury dealership
- Proven track record of delivering outstanding customer service
- Strong interpersonal skills and adept at working within a team
- Effective time management and organizational abilities
- Highly motivated to meet personal and dealership targets
- Valid driver's license with a clean record
- Successful completion of background check and drug screening
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Service Advisor - Chandler, United States - Chapman BMW Chandler
Description
Chapman BMW Chandler is on the hunt for a skilled Service Advisor to join our squad. Our Service Advisors play a crucial role in delivering top-notch customer service in the service department, serving as the main point of contact for customers and guiding them through their vehicle's maintenance requirements. This role involves collaborating closely with clients and technicians, and reports directly to the Service Director.
What We Bring to the Table:
Key Responsibilities:
Desired Qualifications and Background:
Work Hours and Environment:
The Service Department operates Monday to Friday from 7am to 6pm and Saturdays from 8am to 5pm. Flexibility is key, as candidates should be available during these hours. Our Service team thrives in a positive, collaborative, and climate-controlled workspace.
To Express Interest: If you believe you're a great match, kindly submit your resume for consideration. We'll carefully review all applications and contact potential candidates via phone or email. If you're not selected this time, don't fret. We're perpetually scouting for fresh talent, so stay tuned for future job listings that align with your expertise.
