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  • Technical Writer - Des Moines - Calabitek

    Calabitek
    Calabitek Des Moines

    1 month ago

    Default job background
    Full time
    Description
    A highly skilled Technical Writer is required to support the State of Iowa's Office of the Chief Information Officer (OCIO), Security Operations Center (SOC). The successful candidate will provide technical writing support, standardize documentation, and offer business assistance across the SOC. The primary focus will be on developing, consolidating, and standardizing various artifacts for incident responders.
    Key Responsibilities include: Providing business analysis, process analysis, and project coordination services; Developing business cases, impact statements, and integrating security prioritization metrics; Analyzing business processes, procedures, and organization structure to identify problems and determine solutions; and Eliciting requirements from stakeholders, analyzing them, documenting, and creating functional specifications as needed.
    Requirements:
    • Excellent organizational skills with a focus on accuracy, detail, and follow-through.
    • Proven ability to work with diverse audiences and translate technical information into non-technical information.
    • Excellent writing and composition skills including grammar, punctuation, and spelling.
    • Knowledge of project management, conflict resolution, and incident escalation preferred.
    • Ability to work effectively with customers to solve business challenges while balancing confidentiality, integrity, and availability.
    Salary Range: $60,000 - $80,000 per year

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