Jobs

    Telecommunicator - Kentucky, United States - Eastern Kentucky University

    Eastern Kentucky University
    Eastern Kentucky University Kentucky, United States

    2 days ago

    Default job background
    Description

    Telecommunicator

  • 494578
  • Richmond Campus
  • Administrative Support Positions
  • Fulltime Staff
  • Title: Telecommunicator

    Position Type: Fulltime Staff

    Search Type: External - minimum 7 days

    Department: 02R000 - Facilities Management & Safety

    Division: 4R0000 - Finance & Administration

    Position Location: Richmond Campus

    Driver Classification: Non-Driver

    FLSA: Non-Exempt

    Schedule Type: Full Time (40 hrs per week or more)

    Hours Per Week: 40

    Additional Schedule Details: Schedule includes varying hours and fluctuating shifts, including weekends, holidays and overtime. Due to the nature of emergency services, occasional unplanned overtime is required.

    Posted Salary Grade: Non-Exempt - 39

    Retirement: KERS

    Contact Person: Tanishia Campbell

    Job Summary/Basic Functions

    The telecommunicator will serve as the focal position for all communications within the University's Division of Pubic Safety using in depth knowledge of all university and division functions, operations and geography to assist in protecting the well being of all University facilities, faculty, staff, students and visitors.

    Minimum Qualifications

    Education: High School/GED

    Experience: 6 months experience in an office or customer service setting

    Licensure & Certifications: DOCJT Telecommunications Academy certification or eligible for certification after 5 week residency academy.

    Preferred Qualifications:

    Must have Kentucky Telecommunications certification or be eligible for certification. Non-certified candidates must attend DOCJT 164 hour 4 week telecommunications academy and achieve certification requirements.

    Job Duties:

  • 25% - Answering phone calls - ()
  • 30% - Dispatching - ()
  • 20% - Documentation - ()
  • 10% - Activate Emergency Notification Systems - ()
  • 10% - Technical Systems Monitoring - ()
  • 5% - Office Tasks - ()
  • Sponsorship: Visa sponsorship will be considered on a case-by-case basis, depending upon the needs of the unit, available sponsorship budget, and the qualifications of the candidate.

    Funding Source: {GenericListType_funding}

    Open Until Filled: Yes

    Special Instructions:

    AA/EEO Statement

    Eastern Kentucky University is an Equal Opportunity/Affirmative Action employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

    Background Check Statement

    Offers of employment are contingent upon satisfactory background check.


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