Senior Salesforce Administrator, Trilogy - Georgia, United States - Crossover

Description

Are you an experienced salesforce administrator or developer who is under-utilized in your current role? Are you excited by AI, and do you use it in your day-to-day work? Would your talents be better leveraged in a fast-paced AI-first organization that requires you to create solutions that have a real impact on business operations? If so, then you may be just the person we're looking for.

Become AI-first and learn 10X faster at Trilogy.

In this fully remote role, you will be supporting and extending sales, customer success, and finance infrastructure used by hundreds of users across multiple business units and supporting 100+ enterprise software products.

Our platforms use Salesforce, NetSuite, AWS, OpenAI, and Anthropic with advanced business automation strategies and tools to drive sales, customer success, and even recruiting.

You will be a part of our digital evolution strategy, building and supporting at scale our efforts to become an AI-first, software-driven organization.

What you will be doing Administer our sales, customer success management, and finance platforms, including Salesforce, NetSuite, AWS QuickSight, Middleware, and Various Integrated Tools.

Streamline operational efficiency by automating processes, and overseeing data management initiatives, including quality control, enrichment, and migration projects.
Review and provide feedback on the work done by other administrators and developers. What you will NOT be doing Creating sales pitches or interacting with prospective customers
Creating advertising copy
Designing or developing websites

While you may write some Apex, Python, or TypeScript, it will not be the bulk of your work Key Responsibilities Collaborate with the operations, sales, marketing, customer success, and finance teams to manage and make sure our systems and processes are working correctly.

Integrate new technologies and build systems, methods, and processes to drive higher quality in our work and help us be more efficient.

Candidate Requirements Salesforce Advanced Administrator certification or equivalent knowledge.
Proficiency with SOQL.
Experience with configuring Salesforce CPQ.
Working knowledge of Apex.
Experience in data migration from one instance of SFDC to another.
Experience with building system integrations via API or middleware and business automation.
Excited about AI, familiar with today's state of technology, and have a view on how to apply it.