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Administrator, Sales Cloud - Oak Brook, United States - The Chamberlain Group Inc
Description
This is a role within CG's Sales Operations function. This role reports to the Sr. Manager, Sales Analytics Systems and interfaces with multiple internal departments such as Sales, Customer Care, Finance, Marketing, and IT.This role will refine requirements, design value-added functionality, and integrate reporting solutions within to meet internal customer needs for decision support.
The role will ensure best practices by partnering with internal Salesforce administrators and external Salesforce support.Responsibilities
Serve as a system administrator for the Sales Cloud environment with 300+ users and technical lead on new Sales Cloud projects
Improve Sales and system efficiency by maintaining database including but not limited to flows, fields, page layouts, validation rules, record types, custom objects, sharing & security, approval processes, Lightning pages, dashboards and reports
Monitor & proactively implement new platform enhancements, involved with validation, testing and implementation of new functionality, and provide recommendation for process improvements to the business based on new functionality available
Identify, correct, and prevent data quality issues through data governance, system setup, and use of other data validation tools
Work with the other Cloud Administrators and the full CG Governance team as part of proposing changes/additions to the Sales Cloud
Create and maintain Sales Cloud documentation; technical specifications, flow diagrams, solution design documentation and other documentation that supports and explains technical solutions and business processes
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
Protect Chamberlain Group's reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
Qualifications
Bachelor's Degree in a business management, information systems or related field or similar experience
Administrator Certification
4+ years experience working with in an Administrator role, developing, formatting, analyzing and distributing information in support of a sales or marketing team
Advanced knowledge in Sales Cloud (Opportunities, Leads, Pipeline, Forecasting, & Sales Cycle)
Preferred Qualifications
Active in the community
SAP BI & SAP; Pardot, Manufacturing Cloud, Contact Cleansing Tools
Chamberlain Group wants
all
of
its employees to
succeed and encourages
people of all backgrounds to apply.
We're
proud to be an Equal Opportunity Employer, and
you'll
be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital,
disabled
or veteran status.
We're
committed to fostering an environment
where
people of
all live
d
experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence .
NOTE:
Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
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