Project Manager - Tulsa, United States - Tyler Technologies

Description

Tyler Technologies' Colorado Enterprise is the organization behindeGovernment services in the State of Colorado.

We are a talented team ofprogrammers, designers and project managers who are dedicated to improvingthe lives of Colorado citizens through the web and mobile applications that webuild on behalf of our government partner in Colorado.

We are passionatelyleading a new era of digital public service, using technology to bringgovernment to the people of Colorado in meaningful and convenient ways.

Tyler Colorado is looking for a Project and Account Manager to manage theimplementation of web-based applications and services for state and localgovernment partners.

The Project and Account Manager with Tyler Technologies is a unique positionthat requires excellent relationship management skills, teamcollaboration, and an analytic approach to documentation.

The positionrequires you to be a consultant and problem solver for state agency partnersby managing the implementation of Tyler software for new and existingaccounts.

Responsibilities include cultivating client relationships, managingprojects, technical requirements gathering, writing statements of work,and working with a small team of dedicated software engineers to ensureon-time delivery of projects

Key Responsibilities:
Manage all project activities to achieve stated project goals, objectives,budgets, and schedules.

Develop key project documentation, including, but not limited to, taskorders/work orders, statements of work, requirements and specificationdocuments, comprehensive project management plans and all associatedsub-plans, deployment plans, and lessons-learned documents.

Work with the cross-functional teams to identify, articulate, and mitigateproject issues and risks.
Proactively manage internal project teams, and when necessary, consultantsand/or external vendors.
Effectively manage resource allocations, resource scheduling,inter-project and external project dependencies.
Implement and execute comprehensive stakeholder management and communicationplans.
Create and deliver presentations on project goals and plans, includingprogress reports.
Analyze and effectively report on project metrics - e.g., ETC, EV,profitability, project progress, issues, and risks.
Perform other Project Management related duties as requested to achieveorganizational objectives.
Contributes to account management initiatives, including partnerrelationship development and cultivating new opportunities for deployedservices.
Other responsibilities assigned by manager.
Function as the primary point of contact and subject matter expert forspecific state partners.
Build and maintain strong partner relationships through frequent, timelycommunication and proactive outreach.
Effectively communicate project expectations to team members and stakeholdersin a timely and transparent manner.
Ensure that all deliverables are of high quality and delivered on time.
Work with leadership to problem solve and trouble shoot issues or concerns.
Communicate clearly and often with partners and internal stakeholders.
Proactively look for opportunities to implement new services for existing andnew clients.


Preferred Qualifications & Personal Attributes:

3-5 years of Project Management experience leading project teams, as amember of an IT Project Management Office (PMO), or as an individualcontributor within an IT department.

Diverse and wide-ranging IT and project management experience.
Demonstrable history of implementing project management best practicesleveraging multiple methodologies.
Experience with E-Commerce projects, specifically online payment enginesand/or credit card transactions.
PMP, PMI-ACP, Scrum Master or similar project management certification.
ITIL ITSM Foundation certification.
Positive Attitude - Displays enthusiasm for the industry.
Self-aware - Understanding of pers nal abilities and honest assessment ofareas requiring growth. Solicits feedback and listens to others- acknowledgesopportunity to improve.
Reliability - Committed, punctual, accountable.
Professionalism - Ability to ethically communicate effectively in writing andverbally. Soft skills to represent the organization clearly and accurately.
Initiative - Ambition and self-motivation to keep learning and improvingthemselves and others. Takes advantage of opportunities for moreresponsibility. Focus on career development of self and others. Dedication tothe PMO efforts and strategic plans of the business. Seeks continualimprovement.
Respect - Sets clear expectations for self and others. Exhibits activelistening skills and solicits/considers views of others when making decisions.
Integrity - Honesty, trustworthiness, forthrightness, accountability.


Requirements:
Bachelor's degree (or higher) in Engineering, Computer Science, orother related scientific, technical, or business discipline.
Willingness to obtain PMP, PMI-ACP, Scrum Master or similar projectmanagement certification within 180 days.
Experience performing risk and issue management including strategies relatedto identifying risks, tracking, and mitigating risks.
Hands on experience using PM Tools to manage project execution (i.e. JIRA,Smartsheet, Salesforce, etc.)Demonstrated effective group facilitation skills.
Ability to identify and understand complex problems/issues and developeffective solutions.
Ability to work well independently and in a team environment.

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