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    Surgery Scheduler- Colon Rectal Surgery - Harrisburg, United States - University of Pittsburgh Medical Center

    University of Pittsburgh Medical Center
    University of Pittsburgh Medical Center Harrisburg, United States

    3 weeks ago

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    Description
    Join our team of Life Changers

    UPMC is hiring a Full-Time, Surgery Scheduler to support the Colon Rectal office in Harrisburg.

    Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today

    Shift is Mon.-Fri. between the hours of 7:00am- 5:00pm.


    Purpose:
    Coordinate and schedule patients for in-patient and outpatient surgical procedures. Assist the surgeon and the administrator in promoting, developing and monitoring all aspects of operations.


    Responsibilities:

    • Work directly with department to troubleshoot procedural and operations issues.
    • Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
    • Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
    • Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
    • Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
    • Ensure that informed consents are signed.
    • Provide patients with pre and postoperative instruction according to service specific guidelines.
    • Coordinate patient education seminars and schedules physicians accordingly.
    • Collect data for research study.
    • Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
    • Ensure all billing and insurance information is current and accurate.
    • Complete special projects as assigned.
    • Act as liaison between patient and referring physicians.
    • Obtain pre-certification and/or referral prior to the date of the procedure.
    • Coordinate and track internal and external marketing efforts.
    • Attend and schedule department meetings.
    • Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.

    Qualifications:

    • High school diploma or equivalent required.
    • Completion of a medical assisting program or 2-4 years experience in a medical field.
    • Proficiency in medical terminology preferred.
    • General knowledge of computer software and practice management databases is essential.
    • Knowledge of the Epic practice management programs preferred.
    • Strong organization, time management and interpersonal skills.
    • Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees.
    • Ability to deal compassionately and professionally with patients is essential.
    • Work independently and possess sound decision-making skills.
    • Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
    • Ability to prioritize work demands.
    • Ability to consistently maintain confidentiality with regards to all job assignments and related information.
    • Access to medications is limited to the distribution of the medication to the nurse.

    Licensure, Certifications, and Clearances:
    Clearances must be dated within 90 days


    • Act 34
    UPMC is an Equal Opportunity Employer/Disability/Veteran
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