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Field Engineer - Indianapolis, United States - Think Anew
4 weeks ago
Description
Job DescriptionJob Description
JOB SUMMARY
The Field Engineer establishes and maintains network performance by building configurations and connections; troubleshooting network problems. They are the face of our company and Field Engineers are expected to provide exceptional Customer Service while onsite.
When not in the Field you will work from our office.
JOB DUTIES:
Acts as technical liaison between clients, customers and vendors to resolve issues
Provide one on one application support as needed
SKILLS AND QUALIFICATIONS:
Understanding of the OSI networking model
Network Monitoring experience
Knowledge of various WAN/MAN/LAN/WLAN technologies for office interconnectivity
Firewall experience
Strong knowledge and relevant experience with Microsoft based networking technologies such as DNS, WINS, DHCP, SMTP, HTTP, FTP
Network setup, administration and monitoring using concepts of SNMP, IPSec, VLANS, IDS
Experience with Cisco or Ubiquiti routers, switches and wireless access points
Experience with Cisco or Grandstream VoIP systems
Maintain network security authentication including IP telephony security, application security, anti-virus, user authentication, etc.
Knowledge of and experience with enterprise scale Windows technologies such as Server platforms, Desktop platforms, Exchange Environments, Active Directory, IIS, Windows Clustering, Virtualization and Collaboration tools is required
In-depth knowledge of Microsoft Windows Server running on 32-bit and 64-bit hardware
Knowledge of Windows Server administration required; for example, file and share permissions, user administration, security, networking and storage administration
Intermediate server and LAN administration experience
Perform systems backups and recovery procedures
Perform routine maintenance and upgrades for IT infrastructure
Configure applications:
SharePoint a plus
Develop, document and maintain standard operating procedures and configuration
Web servers (such as Apache HTTPD)
Fundamental knowledge of Azure and Office 365.
Clearing server error logs and reporting any failures
Install, de-commission and document hardware and software requests as needed
VMware knowledge
Experience with load balancer products
Knowledge of installing, troubleshooting, repairing, and supporting network, server, computer, phone system, and printer hardware
Windows through to version 10 on workstations and laptops
TRAVEL:
Up to 50-80% travel
PREFFERED CERTIFICATIONS:
Microsoft Certifications (MCP, MCSE, MCSA)
Accredited College Degree in related field or 3-5 Years' Cisco or Ubiquiti Switching/Routing and Network Administration related experience
Company Description Think Anew is a Managed Services company serving Long Term
Care and Senior Living organizations. Our solutions include, but are
not limited to telecom solutions, data
migrations, security solutions, cloud hosting, and backup/disaster
recovery services. Our help desk team of engineers support our
solutions 24/7/365.
Do you have a love and passion for technology? Do you want to join a team of bright technology enthusiasts? Are you looking to grow in a career? If so, visit and submit your resume.
Company Description
Think Anew is a Managed Services company serving Long Term\rCare and Senior Living organizations. Our solutions include, but are\rnot limited to telecom solutions, data\rmigrations, security solutions, cloud hosting, and backup/disaster\rrecovery services.
Our help desk team of engineers support our\rsolutions 24/7/365.\r\rDo you have a love and passion for technology? Do you want to join a team of bright technology enthusiasts? Are you looking to grow in a career? If so, visit and submit your resume.
With us, your future is bright#J-18808-Ljbffr
