Customer Service Rep - Phoenix, United States - Pristine Auction

    Pristine Auction
    Pristine Auction Phoenix, United States

    3 weeks ago

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    Description

    **Customer Service Rep**

    Customer Service Phoenix, Arizona Department **Customer Service** Minimum Experience **Mid-level** Compensation **Based on experience** **Customer Service Representative**

    Customer Service is expanding and seeking representatives who loves a challenge, are interested in continuing to grow with Pristine Auction, and have a strong desire to help others. Nationally recognized, rapid growth rate, we offer competitive benefits to include medical, dental, vision, PTO, and 401k matching. These are full time reps for full-time, 40-hour-per-week positions.

    *Plus $500 hiring bonus when you start your employment prior to 3/1/2022*

    *- Paid after 60 days of employment*

    *- Must be employed at the time of payout*

    Location: 101 & 7th St 85024

    Compensation: based on experience

    Website:

    **Responsibilities:**

    Be the face and voice of Pristine Auction providing a superior customer experience

    Service customers via phone, email, chat, ticketing system and in-person

    Troubleshoot and timely resolve product issues and concerns

    Process account transactions and provide account maintenance

    Provide administrative support with use of a range of platforms and performing clerical functions

    **Requirements:**

    Minimum 2-3 years customer service experience, preferably in a customer-facing service environment with a high call volume

    Excellent customer service skills and the ability to interact effectively with both customers and employees

    Excellent writing and grammar skills

    Proficiency with computer applications (40+ WPM typing speed)

    Pristine Auction is a fast-growing consignment-based online auction company that specializes in autographed memorabilia, sports cards and collectibles. In business since 2010, we strive to operate with integrity and provide a high level of customer service. We are currently looking for reps with excellent work ethic and positive outlook to join our team.

    Location Phoenix, Arizona