Clinical Service Desk - Phoenix

Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous timely and effective resolution of end user issues. · Follow standard Service Desk operating procedures; · accurately log all Service Desk tickets using the defined tracking software (Se ...

Good communication skills and customer management experience are required for this Service Desk role. Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision is also essential. · ...

+We need to fill 5 more Service Desk resources. · +ResponsibilitiesService Desk · ...

The Service Desk is critical to the success of our IT organization. Increasingly, our customers demand the delivery of a world-class service; our delivery of that service can be the difference between success and failure for our customers. · All Service Desk Technicians are respo ...

Provide Level 1 technical and customer support to internal and external users in a fast-paced ITIL-based service desk environment. · ...

+Job Summary · A large financial enterprise in Phoenix, AZ is looking for a Help Desk Technician to join their IT Support and Service Desk team. · +Responsibilitiescommunicate with end users directly via chat support and over the phone. · remote into end-users devices which can i ...

Client is seeking an experienced and highly motivated individual to join our team as a Service Desk Analyst providing level-one support by responding to incoming calls from the DTS Resolution Center phone queues, self-service ticket submissions, and various other methods for rece ...

Handling end user calls, chat, email and web tickets with good communication skills and customer management experience. · ...

This position is responsible for providing level-one support by responding to incoming calls from the DTS Resolution Center phone queues, · self-service ticket submissions, and various other methods for receiving requests for support regarding clients, · workstations, peripherals ...

The Service Desk is critical to the success of our IT organization. Increasingly, our customers demand the delivery of a world-class service; our delivery of that service can be the difference between success and failure for our customers. · ...

This IT Service Desk/Help Desk role provides support for customers systems. · Diagnose and troubleshoot end user desktop application issues. · Provide timely resolution of problems or escalation on behalf of the customer. · ...

The IT Service Desk/Help Desk provides support for customers systems and is responsible for helping users with their technical issues. · ...

Manage a team of technical support/ Service desk analysts and provide technical support over the phone with good phone skills and professional demeanor. · ...

Manages Team Leaders to support field services operations and service desk operations Regularly reviews field services processes and presents concepts strategy and suggestions for improvements and revisions Participates in strategic governance meetings as a stakeholder of field s ...

A Service Desk Contractor provides first-level end-user support and incident diagnosis for the client's applications, endpoints, and infrastructure. · ...

This position is responsible for providing level-one support by responding to incoming calls from the DTS Resolution Center phone queues, · self-service ticket submissions, and various other methods for receiving requests for support regarding: clients, workstations, · peripheral ...

We are seeking an experienced and highly motivated individual to join our team as a Service Desk Analyst. · This position is responsible for providing level-one support by responding to incoming calls from the DTS Resolution Center phone queues, · self-service ticket submissions, ...

The client is seeking an experienced Service Desk Analyst to join their team. This position provides level-one support by responding to incoming calls and emails regarding technical issues. · ...

A Service Desk Contractor provides first-level end-user support and incident diagnosis for applications endpoints infrastructure. · High School Diploma or G.E.D. · Experience with supporting troubleshooting modern IT endpoint hardware technologies software products. · ...

This is an IT Service Desk Analyst position · You will provide exceptional customer service while troubleshooting technical issues with end-users via phone chat or email. · Your goal is to resolve the issue efficiently without escalating it further if possible.The ideal candidate ...

Service desk analysts are responsible for the day to day support of internal and external clients. · ...