Relationship Banker 1 - Altoona - Kish Bancorp

    Kish Bancorp
    Kish Bancorp Altoona

    1 day ago

    Description

    Kish is hiring a full-time Relationship Banker I to support our evolving market in Blair County. A Relationship Banker provides consultative, relationship-based service to meet client financial needs through in-branch, digital, and mobile channels. Opens and maintains consumer accounts, processes transactions with accuracy, promotes digital banking tools, and identifies opportunities to deepen client relationships through referrals and cross-selling.
    Essential Functions
    Client Service & Relationships

    • Deliver professional, friendly, and responsive service to all clients
    • Maintain a professional appearance and demeanor
    • Resolve client needs within agreed-upon timeframes
    • Answer incoming calls within three rings
    Account Opening & Maintenance
    • Open, service, and maintain consumer checking, savings, and time deposit accounts
    • Complete account maintenance including ownership changes, renewals, and closings
    • Ensure required documentation is collected and exceptions are resolved within established timelines
    Sales, Referrals & Outreach
    • Identify client needs using a consultative approach
    • Submit a minimum of five referrals per quarter to appropriate business units
    • Participate in outbound calling efforts, including maturing CD outreach
    • Work assigned referrals within 48 hours and schedule account review appointments as needed
    Transaction Processing & Cash Handling
    • Process daily transactions accurately, including deposits, withdrawals, payments, and general ledger transactions
    • Maintain balancing standards and acceptable outage limits
    • Balance and maintain assigned cash drawers and equipment (vault, ATM, TCR, coin machine)
    Digital Banking & Multi-Channel Service
    • Promote and demonstrate digital banking tools, including online, mobile, debit card/ATM, and video banking
    • Provide service through multiple delivery channels as assigned
    Risk & Compliance
    • Comply with all bank policies, procedures, and regulatory requirements
    • Adhere to Clean Desk, Privacy, BSA, and CIP policies
    • Obtain required approvals for transactions outside established authority
    Other Duties
    • Perform other related duties as assigned
    Qualifications
    Required
    • High school diploma or equivalent
    • Minimum of three (3) years of banking experience, preferably in a client-facing role
    • Strong communication, problem-solving, and interpersonal skills
    • High attention to detail and accuracy
    • Comfortable using technology and digital tools
    • Professional, adaptable, and team-oriented
    Preferred
    • Prior sales or referral-based experience
    Physical Demands
    Primarily sedentary office work with moderate standing, walking, bending, and lifting. Occasional lifting of 10-20 pounds. Reasonable accommodations may be made.
    Why work at Kish?
    At Kish, you can expect more than just a job. You can expect the opportunity to develop a career in a supportive environment where you can showcase your skills and talent. The Kish culture is all about people-those who work here, those we serve, and those in the communities we live and work in. Joining Kish means joining an organization that cares about you and invests in you every day, and a team of people who care deeply about making the lives of those around them better.
    Benefits
    • Competitive Compensation
    • Competitive Medical, Dental, & Vision Coverage
    • 401(k) with Company Match
    • Company-Paid Life Insurance
    • Employee Discounts on Loans, Insurance, & other Kish Services
    • Generous Paid Time Off (PTO)
    • Volunteer Time Off (VTO)
    • Paid Holidays
    • Telemedicine
    • Wellness Rewards Programs
    • Education Assistance Programs
    • Tuition Reimbursement
    • New Hire Training
    • Career Development
    Learn more about our benefits

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