- Work with owners on a personal level to develop growth plans and overall excellence that is expected from First Avenue Coffee
- Work with owners and team members to create dynamic seasonal menus and coffee drinks
- Work with Head Baker to develop ongoing food specials that will surprise and delight our customers
- Design and implement a comprehensive marketing and promotions program for the store
- Set a positive tone and strong work ethic, leading by example
- Train and educate your team on First Avenue Coffee's process and policies
- Communicate information and any changes to your team
- Make the barista schedule, working with availability and shift preferences as much as possible
- Manage cash for your location:
- Deposit cash twice a week (usually Monday and Friday)
- Maintain sufficient rolled coin and small bills in the safe
- Hold your team accountable using First Avenue Coffee's discipline protocol (the steps in this protocol should be discussed/carried out in person, not over texts, emails or phone calls)
- Keep the store clean and presentable, modifying checklists as needed to maintain a clean environment
- Inventory and Ordering
- Achieving financial targets and sales growth
- Creating or improving operational systems to guarantee business well-being
- Passion for innovation and creativity in beverage offerings
- Looking to implement new ideas for store growth and sales
- Cover shifts as needed
- Review and respond to email daily
- Recruit, hire, train, schedule, and manage staff to meet, or exceed expectations of their job descriptions
- Immediately greet customers as they enter
- Engage customers before taking orders (i.e. "How are you today?")
- Educate customers on menu items and answer any questions they ask
- Discern customer's preferences and make recommendations accordingly
- Take orders while paying attention to details (i.e. preferences of roast, dairy and syrup)
- Receive and process payments (cash and credit cards)
- Serve prepared food, like cookies, pastries and muffins
- Prepare and serve beverages following recipes
- Open and close the store (first and last person here)
- Assess what needs to be accomplished in your shift, then prioritize and delegate
- Keep your team moving and working, checking for quality and thoroughness
- Set up and complete roasting batches (when in Ellet)
- Manage syrup and caramel drizzle quantities and make as needed (when in Ellet)
- Manage storage areas and put away all deliveries when they arrive
- Count and close cash drawer after closing, bundling money in safe for deposit
- Notice if equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Recommend new menu items and communicate customer feedback to Owners
- Keep the bar area clean
- Brew drip coffee as needed
- Maintain an empty dirty dish bin
- Wash and put away dishes in the kitchen
- Fill the drinking water container, mason cup tray, and buffet items
- Maintain a clean dining area, sanitizing tables and chairs, and sweeping crumbs on the floor
- Maintain stock of syrups, bar fridge, pastries, bagged coffee and merchandise
- Maintain stock of clean mugs and plates
- Delegate and complete tasks on the checklist (for the appropriate shift) with initials by who did what task, working ahead to ensure completion before the shift is over. Stay until it is completed.
- Complete daily tasks as possible (first shift), and complete them before end of the day (second shift)
- If there is time and it is appropriate, complete items on the next shift's checklist
- Owner
- Leadership team - Store Manager, Head Baker
- Lead Barista
- Barista
-
Shop Operations Manager
2 weeks ago
Genuine Parts Company Spokane, United StatesSUMMARY: · The Shop Operations Manager develops, manages, and delivers support services to a shop. This role is responsible for the administrative services of the shop. The Shop Operations Manager acts as liaison between customers, sales force, shop employees, and distribution. · ...
-
Shop Operations Manager
2 weeks ago
Genuine Parts Company Spokane, United StatesSUMMARY: · The Shop Operations Manager develops, manages, and delivers support services to a shop. This role is responsible for the administrative services of the shop. The Shop Operations Manager acts as liaison between customers, sales force, shop employees, and distribution. · ...
-
Body Shop Manager
2 weeks ago
Knudtsen Chevrolet Post Falls, United StatesJob Description · Job DescriptionKnudtsen Chevrolet/ABRA Auto Body is seeking an experienced Body Shop Manager to join the Knudtsen family in Post Falls, Idaho. Knudtsen is a family-owned and operated company that provides the community with new and used cars, a full-service body ...
-
Machine Shop Supervisor
2 weeks ago
Kaiser Aluminum Spokane, United StatesKaiser Aluminum is known around the world for its superior quality. Our secret is what we put into it—innovative thinking, industry-leading reliability, and a world-class commitment to customer service. In short, the same qualities we look for in our people. We are looking for a ...
-
Shop Foreman
3 weeks ago
Acme Concrete Paving Inc Spokane, United StatesACME Concrete Paving, Inc. is a Heavy Civil Construction Company which specializes in concrete paving and rehabilitation of airfields, highways, and city streets. Due to the specialty nature of our work, we cover a large geographical area. Although many pieces of equipment we use ...
-
Heavy Equipment Mechanic
3 weeks ago
Acme Concrete Paving Inc Spokane, United StatesACME Concrete Paving, Inc. is seeking skilled individual to fill an immediate opening of shop and field mechanics. This position is covered by top union pay scale and benefits with opportunity for advancement. Previously nonunion individuals also encouraged to apply. Based in Spo ...
-
Heavy Equipment Mechanic
2 weeks ago
ACME CONCRETE PAVING INC Spokane, United StatesACME Concrete Paving, Inc. is seeking skilled individual to fill an immediate opening of shop and field mechanics. This position is covered by top union pay scale and benefits with opportunity for advancement. Previously nonunion individuals also encouraged to apply. Based in Spo ...
-
GCC - Assembly Mechanic
1 week ago
Employee Owned Holdings, Inc. Spokane, Washington, United States PermanentGCC is looking for candidates who want to take the next step in their technical sales career to join our 100% employee owned company. GCC has offices in Tampa, Miami, Spokane, Seattle and Portland - providing motion control solutions for hydraulic, pneumatic and electrically powe ...
-
Retail Clerk
2 weeks ago
Providence Spokane, United States Part timeRetail Clerk - Gift Shop Department at Providence Sacred Heart Medical Center & Children's Hospital in Spokane, WA · Under the direction of the Gift Shop Manager, Lead Florist, and Director of Volunteers Services; is responsible for assisting the Lead Florist with the preparatio ...
-
Receiving Clerk
5 days ago
Rosauers Supermarkets Spokane, United StatesWhat's great about this job? · This job is a great fit for someone who has the desire to help others. You'll have the hands-on opportunity to create a memorable shopping experience for your family, friends, and neighbors. You will play a big part in being kind and welcoming to o ...
-
Caregiver (Paid HCA training, Full benefits)
4 days ago
Right At Home Spokane, United States Full time, Part timeA job should be more than JUST a job. It should help you grow and bring you purpose. Are you wanting to learn skills that will not only help you give back to the community but will also help elevate your career? Start your career in the healthcare field as a Personal Caregiver. ...
-
Caregiver - Hiring Immediately
5 days ago
Right At Home Spokane, United States Full time, Part timeBenefits:401(k) · Company parties · Competitive salary · Dental insurance · Employee discounts · Flexible schedule · Health insurance · Opportunity for advancement · Paid time off · Training & development · Tuition assistance · Vision insurance · RIGHT AT HOME is currently lookin ...
-
Caregiver - Paid Training, Great Benefits
5 days ago
Right at Home of Spokane Spokane, United States Full timeBenefits:401(k) · Competitive salary · Dental insurance · Employee discounts · Flexible schedule · Health insurance · Opportunity for advancement · Paid time off · Training & development · Tuition assistance · Vision insurance · RIGHT AT HOME, an award winning in-home care assist ...
-
Full-Time Caregiver
2 days ago
Right At Home Spokane, United States Full time, Part timeBenefits:401(k) · Competitive salary · Dental insurance · Employee discounts · Flexible schedule · Health insurance · Opportunity for advancement · Paid time off · Training & development · Tuition assistance · Vision insurance · RIGHT AT HOME, an award winning in-home care assist ...
-
Field Auto Adjuster
2 weeks ago
Allstate Benefits Spokane, United StatesThe world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, c ...
-
Office Manager
2 weeks ago
Floor Coverings International Spokane, United StatesBenefits: Annual Mexico Convention · Paid time off · Training & development · Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perf ...
-
In-Home Caregiver
3 days ago
Right At Home Spokane, United States Full time, Part timeBenefits:401(k) · Company parties · Competitive salary · Dental insurance · Employee discounts · Flexible schedule · Health insurance · Opportunity for advancement · Paid time off · Training & development · Tuition assistance · Vision insurance · A job should be more than JUST a ...
-
Right At Home Spokane, United States Full time, Part timeBenefits:401(k) · Competitive salary · Dental insurance · Employee discounts · Flexible schedule · Health insurance · Opportunity for advancement · Paid time off · Training & development · Tuition assistance · Vision insurance · Has your present employer reduced your working hour ...
-
In-Home Caregiver
5 days ago
Right At Home Spokane, United States Full time, Part timeBenefits:401(k) · Company parties · Competitive salary · Dental insurance · Employee discounts · Flexible schedule · Free uniforms · Health insurance · Opportunity for advancement · Paid time off · Training & development · Tuition assistance · Vision insurance · Do you have a pas ...
-
Caregiver (Paid HCA training, Same Day pay)
5 days ago
Right At Home Spokane Valley, United States Full time, Part timeBenefits:401(k) · Company parties · Competitive salary · Dental insurance · Employee discounts · Flexible schedule · Health insurance · Opportunity for advancement · Paid time off · Training & development · Tuition assistance · Vision insurance · Are you looking for something int ...
Coffee Shop Manager - Spokane, United States - FIRST AVENUE COFFEE
Description
Job Description
Job DescriptionIf you are kind, honest, and LOVE specialty coffee, keep reading to see if you have what it takes to be the Manager at First Avenue Coffee...
The role of the Store Manager is to lead the assigned location successfully by taking ownership of the location and maintaining an organized and efficient process for regular operations. The Store Manager runs the location with attention to detail, creating a vibrant customer culture and a healthy team setting. They execute First Avenue Coffee's high standards and hold the team accountable to these standards.
The Store Manager's responsibilities include all day to day operations of their location, managing and training barista staff, educating customers on our menu, making recommendations based on customer preferences, up-selling special items, and taking orders.
To be successful in this role, the Store Manager will be honest, kind, and have leadership skills, time management skills, organizational skills, customer service skills, knowledge of brewing methods, traditional espresso drinks, latte art, and specialty drinks, and a motivation to keep the store clean and presentable. They should be flexible to work various shifts throughout the weekly schedule. Humor, professionalism, a willingness to learn, and a strong work ethic are all necessary components of the job.
This position's compensation includes salary and tips.
Store Manager Duties:
Duties while working a shift:
First Priority - Customers
Second Priority - Between Customers
Reporting Structure:
