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    Field Engineer - Atlanta, United States - At Datum Tech Group

    At Datum Tech Group
    At Datum Tech Group Atlanta, United States

    2 weeks ago

    Default job background
    Description
    Field Engineer

    Long Term Contract
    Atlanta,GA


    Qualifications:
    Troubleshooting skills (hardware/software), Windows 7/10 workstations and peripheral knowledge.
    The ideal candidate will have the above plus A+ Certification. Must be able to move, on a regular basis, large equipment that weighs at least 30 pounds.
    Basic Network/server and application knowledge (Office 365, Outlook, etc.).
    Ability to provide on-site, and on-call 7x24x365 support, as needed.
    Previous airline experience is ideal.


    Responsibilities:
    May require overnight travel.
    Accurately documents solutions related to complex issues.
    Creates workaround procedures when standard procedures have failed and ensures issues are resolved.
    Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers.
    Build positive relationships with customers.
    Ability to use a ladder.
    Ability to work within a team environment.

    Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.

    "All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran."

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