Shift Leader at LOFTY SOLANA BEACH - Solana Beach - Alex Le

    Alex Le
    Alex Le Solana Beach

    6 days ago

    Default job background
    Description

    Job Title

    We are seeking a motivated and hard-working Shift Lead to join our team at Lofty Coffee in Solana Beach, CA. The ideal candidate is a self-starter who can lead and motivate the team to deliver excellent service and achieve business goals.

    Key Responsibilities

    • Lead and motivate the team to deliver excellent service and achieve business goals.
    • Align team with company goals and initiatives.
    • Foster a positive work environment where each individual embodies Lofty's Ethos and acts with integrity and honesty.
    • Train new team members using all lofty training tools to effectively perform in their role.

    Service Standards

    • Acts as a Brand Ambassador for Lofty Co. and strives to deliver the best guest experience.
    • Set the right ambiance and standards for the café to attract and retain guests.
    • Direct team and work flow to ensure that FOH and BOH team members are delivering exceptional service to enhance the guest's experience.
    • Ensure that all food and beverage recipes and procedures are followed, maintaining the highest quality and Lofty standards.
    • Respond proactively to prevent customer services issues and resolve all guest issues with urgency and in a professional manner.

    Requirements

    • 2 years+ of cafe, restaurant or retail management experience required.
    • Proficient on a computer and proficient with software programs such as Microsoft Suite and Google Suite.
    • Must have excellent verbal and written communication skills with guests, teammates and leadership.
    • Must have open availability and be able to work up to 40 hours a week, including weekends, evenings and special events as needed.
    • Must be well organized, detail-oriented and able to multitask under pressure.

    Benefits

    • $16/hour + tips up to $10+/hour.
    • Paid Time Off.
    • Health Benefits.
    • Comp On-Shift Meal + Beverage.
    • Employee Discount.

    Qualifications

    • Regularly prepare food and beverages while adhering to food safety standards.
    • Regularly required to lift and/or move items up to 75 lbs.
    • Must adhere to Lofty Co. dress code.
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